Customer Service Representative

Job Description

Customer Service Rep | Domino’s

The Tone:
This is a part-time or full-time role at Domino’s, located at 107 West North St, Suite 101. Domino’s is dedicated to being the best pizza delivery company in the world, built by exceptional team members working together. This role is crucial for ensuring customers receive their orders efficiently, making, baking, or taking pizzas during busy hours. At Domino’s Pizza, our people come first, creating an environment where all team members can reach their highest potential.

The TL;DR
• Role: Early Career
• Type: Part-time, Full-time
• Location: In-person, 107 West North St, Suite 101

• Mission: Make it possible to make, bake, or take pizzas during hungry hours and provide excellent service to customers.
• Tech Stack: Computers, telephones, calculators, TDD equipment

What You’ll Actually Do
• Equipment Operation: Operate all store equipment necessary for food preparation and service.
• Ingredient Management: Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Product Preparation: Prepare food products according to Domino’s standards.
• Order Processing: Receive and accurately process customer orders received via telephone and in person.
• Facility Maintenance: Clean equipment and the facility on an approximate daily basis.

The Must-Haves
• Background: Others; must be 16 years of age or older.
• Experience: On-the-job training is provided; ability to work with others and alone; ability to work under stress.
• Skills: Ability to comprehend and give correct written instructions; ability to communicate verbally with customers and co-workers; ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change; motor coordination between eyes and hands/fingers to make precise movements with speed; ability to enter orders using a computer keyboard or touch screen.
• Bonus: Strong personality and people skills.