Project Intern – Product Safety & Compliance

Job Description

Listing Governance Product Compliance Project Intern (TikTok Shop – Operations) | TikTok

The Tone:
This is an internship at TikTok, located in Los Angeles, California, for a 2026 start. TikTok is a leading destination for short-form mobile video, dedicated to inspiring creativity and bringing joy. The commerce team is developing TikTok Shop US to deliver high-quality products and a unique customer experience, pioneering Content & Creator commerce. This role is crucial for an intern to engage in impactful short-term projects, gaining practical skills and understanding career interests within product compliance and safety governance for the e-commerce platform.

The TL;DR
• Role: Internship
• Type: Temporary (minimum 3 months)
• Location: In-person, Los Angeles, CA
• Pay: $23.75 hourly
• Team: TikTok Shop US operation team
• Mission: Ensure product safety and compliance governance for the e-commerce platform, contributing to an innovative, secure, and intuitive user experience.
• Tech Stack: Excel, SQL, Python

What You’ll Actually Do
• Risk Assessment: Support product risk assessments for new categories, products, features, and business initiatives.
• Research & Benchmarking: Conduct controls benchmarking and research external and internal approaches to product safety and compliance governance.
• Policy Development: Help draft, refine, and maintain policies, SOPs, guidance, and decision frameworks for product safety and compliance programs.
• Data Analysis: Analyze operational and enforcement data to uncover trends, misclassifications, policy gaps, and emerging risks.
• Issue Resolution: Assist with root cause analysis for seller-impacting issues, including listing or policy enforcement questions, and help translate findings into actionable recommendations.

The Must-Haves
• Background: Currently pursuing a Bachelor’s or Master’s degree in Business, Economics, Public Policy, Data Science, Engineering, Statistics, Risk, Compliance, or a related discipline.
• Experience: No specific years required. Must commit to at least 3 months for the internship period.
• Skills: Strong analytical and problem-solving skills, comfort working with data in tools such as Excel, SQL, or Python, excellent written and verbal communication skills in English, ability to work effectively with cross-functional partners, good judgment, attention to detail, and a strong sense of ownership.
• Bonus: Prior internship, coursework, or project experience in risk, compliance, governance, policy, trust & safety, consulting, operations, or marketplace/e-commerce environments. Experience conducting audits, benchmarking, policy research, or root cause analysis. Familiarity with AI/ML, algorithm governance, prompt workflows, or LLM-related evaluation concepts.