Internship – Dispatch Operations

Job Description

Operations Intern | Prime Inc.

The Tone:
This is an in-person internship at Prime Inc. Prime Inc. is an organization that provides services in dispatch, customer service, technology, and sales, primarily within the trucking and transportation industry. This role is crucial for supporting daily operations, ensuring efficient load management, and providing excellent service to customers, drivers, and dispatchers. The intern will gain marketable skills and learn various aspects of the business.

The TL;DR
• Role: Internship
• Type: Part-time, Flexible
• Location: In-person
• Mission: To support operations and provide essential assistance in managing logistics and customer interactions within the transportation sector.
• Tech Stack: Excel, Word, Outlook

What You’ll Actually Do
• Operations Support: Assist fleet managers and operations personnel with various support activities.
• Load Management: Track the location and status of loads to ensure efficient movement.
• Customer Service: Provide assistance to customers regarding delivery and pick-up appointment times.
• Information Relay: Communicate vital information to customers, drivers, and dispatchers throughout the day.
• Administrative Duties: Perform clerical and administrative tasks to support full-time staff.

The Must-Haves
• Background: Student pursuing a Bachelor’s Degree in Supply Chain Management or a related business field, currently at junior level or higher.
• Experience: Proven proficiency in Microsoft Excel, Word, and Outlook; ability to type accurately at 40 WPM.
• Skills: Excellent written and verbal communication, strong organizational skills, conflict resolution, quick decision-making, multitasking.
• Bonus: Basic knowledge of the trucking/transportation industry; availability to work at least 25-30 hours per week including evenings and weekends; commitment for a minimum of two consecutive semesters.