Pharmacy Technician Apprentice

Job Description

Pharmacy Technician / Pharm Tech Apprenticeship | Walgreens

The Tone:
This is an in-person apprenticeship and technician role at Walgreens, a leading pharmacy chain that has transformed its environment to be patient-centric rather than transaction-based. Walgreens is a 97,568-person organization where pharmacy is the core of the business, and this role directly contributes to developing strong patient relationships and delivering critical healthcare services. Walgreens provides robust tools, support, and the latest technology, empowering team members to grow their careers and reach their professional goals through a recognized “earn while you learn” training program.

The TL;DR
• Role: Early Career
• Location: In-person
• Pay: $16.5–$20 hourly
• Mission: Assist the pharmacist in all aspects of pharmacy practice, provide exceptional patient care, and ensure efficient prescription processing for patients and customers.
• Tech Stack: pharmacy systems

What You’ll Actually Do
• Patient Engagement: Greet customers and patients, offering assistance with products and services, resolving issues, and answering questions to ensure a positive experience.
• Customer Relationship Building: Model and share customer service best practices, focusing on interpersonal habits and Walgreens service traits to develop strong relationships with valuable customers.
• Prescription Processing & Workflow: Utilize pharmacy systems to accurately enter patient and drug information, fill prescriptions by counting and verifying medications, and assist pharmacists in scheduling and maintaining workflow.
• Operational Compliance: Adhere to state, federal, and company policies, including the Pharmacy Code of Conduct and Good Faith Dispensing, immediately reporting any prescription errors.
• Inventory & Clerical Support: Process manual claims for third-party programs, manage inventory activities like ordering, unpacking, and storing pharmaceuticals, and handle telephone calls not requiring pharmacist attention.
• Clinical & Community Support: Assist pharmacists in administering clinical services, including sample collection, and support outreach to the local medical community to enhance growth opportunities.

The Must-Haves
• Background: Others. This role serves as an entry point to a healthcare career, offering an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP & Department of Labor. Candidates will be guided towards becoming a PTCB Certified Pharmacy Technician.
• Experience: No prior experience working in pharmacies is required, as Walgreens provides comprehensive training. A preference is given for six months of experience in a retail environment.
• Skills: Must be fluent in reading, writing, and speaking English; requires a willingness to work a flexible schedule, including evening and weekend hours. Strong math skills for accurate prescription filling, including counting, measuring, and weighing medications, are preferred.
• Bonus: Prior work experience with Walgreens, good computer skills, knowledge of store inventory control techniques, and current PTCB certification are all preferred qualifications.