Business & Sales Intern

Job Description

Business & Sales Intern | The ZAP Agency

The Tone:
This is a full-time, in-person internship at The ZAP Agency, located in Louisville, KY. The ZAP Agency is a performance-led organization that operates a hands-on, face-to-face sales model focused on real conversations and measurable outcomes for its telecommunications provider campaigns. This specific internship offers direct exposure to a business-to-business sales environment, providing a structured learning phase within the company’s culture. The role is designed to build understanding and confidence in how companies approach new clients, structure conversations, and effectively position services in a competitive market, without immediate pressure for full sales performance.

The TL;DR
• Role: Internship
• Type: Full-Time
• Location: In-person, Louisville, KY
• Mission: To learn how B2B sales works in real environments by observing, participating in, and understanding the process of introducing telecommunications services to businesses.

What You’ll Actually Do
• Observe and learn how experienced team members initiate business conversations, identify client needs, and strategically present telecommunication solutions.
• Sit in on live interactions with business owners and decision-makers, gaining direct insight into professional dialogue around mobile usage, internet reliability, and service structure.
• Gradually participate in initial stages of the sales process, including helping to start conversations and asking fundamental questions to gather necessary information before recommendations are formed.
• Understand daily operational routines, learning how the team prepares for activities, meticulously tracks performance metrics, and maintains consistency across the entire group.
• Engage in a process of exposure, repetition, and learning by doing to develop practical skills rather than facing immediate performance pressure.

The Must-Haves
• Background: A student, recent graduate, or an individual actively exploring a career transition into business or sales, with a strong desire for practical, real-world experience.
• Experience: Comfortable stepping into face-to-face business environments and demonstrating an openness to learning through direct observation and constructive feedback.
• Skills:
• Professional Communication: Ability to articulate information clearly and professionally in business contexts.
• Problem Identification: Aptitude for understanding what businesses truly need and breaking down complex services into simple terms.
• Interpersonal Engagement: Confidence in initiating conversations, speaking with diverse individuals, and asking effective questions.
• Situational Awareness: Capacity for thinking quickly and adapting responses in live, interactive business scenarios.
• Learning Orientation: Strong desire and aptitude for acquiring new knowledge and skills through hands-on practice and repetition.