Director, Incentive Compensation Operations – Incentive Compensation

Job Description

Director, Incentive Compensation Operations | Workday

The Tone:
This is a full-time role at Workday, located in the Bay Area, CA, with a hybrid work approach. Workday is a Fortune 500 company and a leading AI platform for managing people, money, and agents, shaping the future of work. This role is crucial for activating business strategy through compensation plans and ensuring accurate, timely, and compliant payouts for all Workday GTM functions. Workday fosters a culture rooted in integrity, empathy, and shared enthusiasm, where teams collaborate on big challenges with bold ideas and genuine care.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hybrid – Bay Area, CA
• Pay: $174,800–$310,600 yearly
• Team: Leads a global team of managers and analysts within the GTM Incentive Compensation team
• Mission: Ensure accurate, timely, and compliant incentive payouts and represent programs to the field, driving continuous improvement and scale.
• Tech Stack: Xactly commission system

What You’ll Actually Do
• Implementation: Manage the implementation of compensation plans in system tools, including translating designs into technical build requirements and owning end-to-end User Acceptance testing.
• Administration: Oversee accurate commission calculations, accounting, and payout submissions to payroll teams, conducting audits on data and monthly payment amounts.
• Compliance: Ensure adherence to regulatory requirements and internal policies, including executing SOX compliance controls and providing accurate incentive accruals to finance partners.
• Seller Experience: Own the ticketing and help desk program, defining intake, routing, and resolution processes and SLAs to enhance the seller-facing experience.
• Strategy: Define and execute on a strategy to enhance the Comp Operations function within the broader GTM Incentive Compensation organization, including a near- to long-term vision and roadmap for people, systems, and processes.

The Must-Haves
• Background: Bachelor’s degree in accounting, Finance, or other Business-related field, with a focus on variable compensation/operations at a Director level.
• Experience: Minimum of 10 years in variable compensation/operations or related experience, minimum of 5 years in the high tech industry, and minimum of 5 years managing people. Experience running and implementing enterprise-level Incentive Compensation Management systems is also required.
• Skills: Strong management of a global team of managers and analysts, excellent interpersonal communication skills to navigate passionately held topics across all organizational levels, and the ability to manage and prioritize competing activities and initiatives.
• Bonus: Xactly commission system experience and experience managing ticketing and help desk programs are preferred.