Sales Operations Intern

Job Description

Sales Operations Intern | Global Industrial

The Tone:
This is an internship at Global Industrial, located in Buford, GA. For over seven decades, Global Industrial has served as a leading provider of private label and brand name industrial equipment and supplies to businesses across North America. The company offers an extensive catalog with more than 1.7 million industrial, material handling, and business products, reaching a diverse customer base that includes small to large corporations, institutions, government agencies, and individual consumers. This Sales Operations Intern role is positioned within a Sales Operations or Business Development department, where it will focus on critical sales operations and process improvements. This position is vital for designing, reviewing, and optimizing key sales processes to enhance efficiency and strategic decision-making across the organization.

The TL;DR
• Role: Internship
• Location: In-person, Buford, GA
• Team: Sales Operations or Business Development department
• Mission: To analyze, design, and optimize sales processes, providing data-driven insights and recommendations to improve sales forecasting, planning, and operational efficiency across North America.
• Tech Stack: Microsoft Office Tools, Excel, Word

What You’ll Actually Do
• Sales Process Architecture: Design and implement robust processes specifically for sales forecasting, comprehensive planning, and strategic budgeting. This involves understanding current needs and building frameworks that enhance accuracy and effectiveness.
• Performance and Trend Analysis: Provide valuable insights to the broader sales team regarding emerging sales trends and pinpointing performance errors. Based on these observations, you will propose innovative business solutions to address identified challenges and capitalize on opportunities.
• Operational Process Review: Critically review and evaluate existing operational processes. This includes examining sales compensation planning methodologies, the procedures for sales new hire onboarding and training, and the overarching North America Sales Forecasting process to identify areas for improvement.
• Strategic Improvement Recommendations: Conduct thorough research and analytical deep dives into current sales operations processes. Following this analysis, you will present formal, data-backed recommendations for strategic improvements that can streamline operations and boost productivity.
• Stakeholder Presentation: Perform detailed trend analysis on sales data and effectively present findings to relevant internal stakeholders, ensuring clear communication of insights and supporting data.

The Must-Haves
• Background: This is an early career role for a Rising Senior currently pursuing a Bachelor’s degree. The ideal academic background is in Business Administration, Organizational Development, or a closely related field of study.
• Experience: Candidates must demonstrate strong project management skills, indicating an ability to efficiently organize, plan, and execute tasks from inception to completion. This includes managing multiple activities simultaneously.
• Skills: Technical proficiency is required, specifically a proficient user of Microsoft Office Tools. This includes strong command of Excel for detailed data analysis and reporting, as well as Word for preparing comprehensive documentation and formal recommendations. Additionally, the role demands strong intellectual curiosity, a desire to learn and explore, and the organizational capability to manage various tasks accurately and on time.