Hospital Services Technician

Job Description

Hospital Services Technician | WM/Stericycle

The Tone:
This is a full-time role at WM/Stericycle, located in Santa Barbara, CA. WM/Stericycle, now integrated with Waste Management, is a leading U.S. based business-to-business services company. They specialize in providing compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment. With over 30 years of experience, Stericycle has evolved from a medical waste management startup into a leader in highly regulated arenas, serving healthcare organizations and commercial businesses of all sizes. The company’s mission is to help customers solve complex challenges by safely managing materials that could spread disease, contaminate the environment, or compromise identity, doing so in a safe, responsible, and sustainable way. Hospital Services Technicians are crucial to these operations, providing essential on-site proactive collection and exchange of various waste containers, directly supporting the company’s commitment to safety, compliance, and environmental protection within healthcare facilities.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Santa Barbara, CA
• Pay: $23.75 hourly
• Mission: This role solves the challenge of safely and compliantly managing and collecting various types of waste from healthcare facilities.
• Tech Stack: Spreadsheets, application-based programs

What You’ll Actually Do
• Waste Collection: Proactively monitor, collect, and exchange various waste containers, including those designated for Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management programs, across multiple customer healthcare facilities.
• Customer Interaction: Engage professionally with onsite customer staff at each facility to ensure that all service expectations regarding waste management and collection are consistently met or exceeded.
• Schedule Adherence: Independently maintain and strictly adhere to a rigid collection and service schedule to ensure timely and efficient waste management operations at assigned facilities.
• Status Reporting: Accurately communicate duty status and operational updates according to a defined schedule, ensuring transparency and coordination within the team.

The Must-Haves
• Background: A High School Diploma or Equivalent is required.
• Experience: A minimum of two years of work experience is essential. Candidates must demonstrate strong communication skills and tact, providing superior customer service in diverse settings and situations. The ability to work independently with little supervision is also required. Applicants must possess a valid driver’s license and reliable transportation to travel between customer facilities.
• Skills: Proficiency with computer and handheld software applications, including spreadsheets and other application-based programs used for tracking daily Key Performance Indicators (KPIs).