Graduate Employee-Office of Assessment and Accountability, College of Education–Assistant

Job Description

Graduate Employee-Office of Assessment and Accountability, College of Education–Assistant | Sam Houston State University

The Tone:
This is a part-time role at Sam Houston State University, located in Huntsville, TX. Sam Houston State University is a public institution dedicated to delivering higher education and preparing future leaders. This Graduate Employee position provides essential administrative and operational support within the Office of Assessment and Accountability in the College of Education, ensuring crucial office functions related to communication, data, and event coordination run smoothly. The role is vital for maintaining the efficiency and effectiveness of the college’s assessment processes and overall departmental operations.

The TL;DR
• Role: Part Time
• Type: Student Employee
• Location: Huntsville, TX

• Team: Office of Assessment and Accountability within the College of Education, reporting to the Office of the Dean.
• Mission: To provide critical administrative and operational support, ensuring the efficient functioning of the Office of Assessment and Accountability.
• Tech Stack: Various technological platforms and tools for office administration and data management.

What You’ll Actually Do
• Correspondence: Manage daily office correspondence, including proactively responding to emails and phone calls in a timely and professional manner.
• Platform Support: Accurately enter information into various technological platforms and provide direct assistance to students, faculty, and staff with their operations on these systems.
• Data Management: Assist the Associate Dean, Director, and other staff members with the comprehensive collection, analysis, and maintenance of data, also contributing to the creation and distribution of necessary reports and presentations.
• Event Coordination: Help with the detailed planning and coordination of various meetings and events, diligently ensuring all logistical aspects are handled efficiently.
• Office Operations: Answer multi-line phones, transfer calls, direct inquiries appropriately, maintain office supply inventory, prepare necessary documents, and assist with various general office projects as needed.

The Must-Haves
• Background: Enrollment as a graduate student. Core domain knowledge in office administration, data handling, and communication support within an academic setting.
• Experience: Demonstrated outstanding proficiency in various technological tools and platforms relevant to office administration and data management.
• Skills: Strong organizational skills for managing multiple tasks, prioritizing responsibilities, and maintaining an efficient workspace; effective verbal and written communication skills for clear and concise interactions; excellent customer service skills for professional and courteous interactions with diverse groups.
• Confidentiality: A fundamental understanding of and agreement to maintain strict confidentiality of all student information (academic records, personal details, disciplinary records) accessed during employment.