Product Management Intern

Job Description

Product Management Intern | Tyler Technologies

The Tone:
This is an internship at Tyler Technologies, located in Troy, MI for the Summer 2026. Tyler Technologies builds mission-critical software for public safety, serving police, fire, EMS, and emergency communications agencies nationwide. This role offers a hands-on opportunity for technically curious, business-minded individuals to shape this software, owning real product initiatives and collaborating directly with leaders, engineers, and customers. Interns will contribute to decisions impacting the product roadmap and long-term strategy.

The TL;DR
• Role: Internship
• Type: Seasonal (Summer 2026 Internship Program)
• Location: In-person, Troy, MI
• Team: Public Safety team
• Mission: To shape mission-critical software for public safety agencies, balance user needs with business impact and technical feasibility, and contribute to product roadmap decisions.
• Tech Stack: Atlassian tools (Jira, Confluence), product discovery and analytics tools, APIs, integration concepts, data analysis tools, modern collaboration tools, Artificial Intelligence tools

What You’ll Actually Do
• Market Analysis: Evaluate new integration or API partnership opportunities and size market expansion opportunities, potentially leveraging AI.
• Customer Insights: Propose roadmap changes informed by thorough customer research, analyzing customer workflows, identifying operational pain points, and understanding compliance constraints unique to public safety.
• Product Definition: Draft essential product briefs, Product Requirements Documents (PRDs), or opportunity assessments for planned initiatives and define success metrics for new features.
• AI Strategy: Support the responsible evaluation of AI opportunities, balancing innovation with compliance, regulatory requirements, transparency, explainability, operational, and reputational risk.
• Technical Collaboration: Partner with engineering to understand technical constraints, tradeoffs, and scalability considerations, while developing a foundational understanding of system architecture and data flows.

The Must-Haves
• Background: Early Career; Currently pursuing a degree in Product Management, Computer Science, Engineering, Information Systems, Business, Economics, Data Analytics, or a related field.
• Experience: Demonstrated interest in data analytics, automation, APIs, or emerging AI technologies.
• Skills: Strong analytical and problem-solving skills; Clear written and verbal communication skills; Comfort working effectively with both technical and non-technical stakeholders; Ability to take ownership and drive work forward with guidance.
• Bonus: A GPA of 3.0 or higher (or equivalent).