Product Management Intern

Job Description

Product Management Intern | Tyler Technologies

The Tone:
This is an internship at Tyler Technologies, located in Troy, MI, for Summer 2026. Tyler Technologies builds mission-critical software used by public safety agencies like police, fire, EMS, and emergency communications across the country. This role offers a hands-on opportunity to shape software that directly impacts community outcomes, requiring a technically curious and business-minded individual to contribute to real product initiatives and strategic decisions.

The TL;DR
• Role: Internship
• Type: Summer 2026 Internship Program
• Location: Troy, MI

• Team: Public Safety team
• Mission: Own real product initiatives, contribute to decisions influencing the roadmap, and shape the long-term strategy for mission-critical public safety software.
• Tech Stack: Atlassian tools (Jira, Confluence), product discovery and analytics tools, APIs and integration concepts, data analysis tools, modern collaboration tools, Artificial Intelligence tools

What You’ll Actually Do
• Lead Initiatives: Lead focused product initiatives such as evaluating new integrations, sizing market expansion opportunities, or proposing roadmap changes based on customer research.
• Analyze Needs: Analyze customer workflows, operational pain points, and compliance constraints unique to the public safety domain.
• Inform Strategy: Leverage data analytics and emerging technology trends, including AI, to inform product recommendations and support responsible AI evaluation.
• Collaborate on Solutions: Partner with engineering to develop a foundational understanding of system architecture, integrations, and data flows, considering technical constraints and scalability.
• Present Recommendations: Frame ambiguous customer problems into structured product opportunities and present findings, recommendations, and tradeoffs to senior product and business leaders.

The Must-Haves
• Background: Pursuing a degree in Product Management, Computer Science, Engineering, Information Systems, Business, Economics, Data Analytics, or a related field.
• Experience: Ability to take ownership and drive work forward with guidance, not step-by-step instructions; a GPA of 3.0 or higher (or equivalent).
• Skills: Strong analytical and problem-solving skills; clear written and verbal communication skills; comfort working with both technical and non-technical stakeholders; interest in data analytics, automation, APIs, or emerging AI technologies.