IT Intern

Job Description

IT Intern | Prysmian

The Tone:
This is an internship at Prysmian, located in McKinney, TX. Prysmian stands as the world’s leading manufacturer of wire and cable, a global cabling solutions provider leading the energy transition and digital transformation. With a significant North American presence, including the 2024 acquisition of McKinney, Texas-based Encore Wire, the company manufactures vast quantities of cables essential for power transmission, distribution, construction, and telecommunications globally. This IT Intern role is critical for ensuring the reliable, secure, and efficient technology systems that underpin these extensive operations, offering a direct opportunity to contribute to a company committed to excellence and the development of resilient, high-performing, and sustainable cable solutions.

The TL;DR
• Role: Internship
• Location: McKinney, TX (In-person)

• Mission: Develop practical skills by supporting the IT team in ensuring reliable, secure, and efficient technology systems for daily business operations.
• Tech Stack: Microsoft Office (Word, Excel, PowerPoint), Windows OS, MacOS, help desk systems

What You’ll Actually Do
• Support End Users: Assist in troubleshooting hardware, software, and network issues for end users.
• Manage Devices: Support the setup, configuration, and maintenance of laptops, desktops, mobile devices, and peripherals.
• Monitor Systems: Help monitor system performance and escalate technical issues as needed.
• Administer Accounts: Assist with user account setup, access management, and application permissions.
• Contribute to Security: Support cybersecurity efforts by helping with updates, patching, and security awareness initiatives.

The Must-Haves
• Background: Pursuing a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field. Must be at least a sophomore-level student with a minimum GPA of 3.0.
• Experience: Prior knowledge of basic IT support concepts, networking fundamentals, or cybersecurity principles is beneficial for this role.
• Skills: Strong analytical and problem-solving abilities; Excellent communication and teamwork capabilities; Proficiency in Microsoft Office (Word, Excel, PowerPoint); Ability to manage multiple technical tasks.
• Bonus: Familiarity with Windows OS, MacOS, or help desk systems.