Sales Development Representative (SDR)

Job Description

Sales Development Representative (SDR) | Our Client

The Tone:
This is a full-time role at Our Client, located in Boston, MA. Our client is a rapidly scaling B2D technology company building modern monitoring solutions for cloud-native environments. Their cutting-edge platform is meticulously designed for developers and engineering teams managing complex systems, offering a strong emphasis on usability, performance, and actionable insights. This role is pivotal for driving pipeline growth by identifying, qualifying, and engaging prospective customers for their solutions. It sits at the important intersection of sales, product, and marketing, demanding strong communication skills and technical curiosity.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hybrid, Boston, MA

• Mission: Skillfully identify, qualify, and engage prospective customers to drive pipeline growth for modern monitoring solutions.

What You’ll Actually Do
• Research Target Accounts: Identify key technical and business stakeholders within high-potential prospective accounts and target markets.
• Execute Prospecting Campaigns: Launch strategic and effective outbound efforts across multiple channels, including cold calls, personalized emails, and LinkedIn outreach.
• Qualify Leads: Skillfully uncover customer needs and pain points to successfully schedule high-quality demo meetings for Account Executives.
• Refine Outreach: Continuously develop, test, and refine outreach templates and messaging to improve engagement rates and conversion metrics.
• Collaborate Cross-functionally: Work closely with Sales, Marketing, Product, and Engineering teams to ensure cohesive messaging and optimal product positioning.

The Must-Haves
• Background: Early career professional with a genuine interest in developer-focused technology.
• Experience: Over one year of proven experience as an SDR or in a comparable outbound sales role with a track record of success. This includes demonstrable client-facing interaction and invaluable hands-on experience with developer-focused products or observability tooling.
• Skills: Strong organizational and time-management abilities, coupled with a data-driven approach to sales activities. Excellent verbal and written communication skills, exceptional listening abilities, and a keen aptitude for uncovering technical pain points. Native English proficiency and availability to work during Eastern Standard Time (EST) hours in a hybrid Boston-based role (2-3 days onsite per week).
• Bonus: Experience executing sophisticated multi-channel outbound sales motions, familiarity with B2D or developer-first SaaS sales environments, or a Bachelor’s degree in Business, Sales, Marketing, Economics, or a closely related field.