Student Tutor

Job Description

About company

Lower Columbia College (LCC) is an institution committed to providing equal opportunity in education and employment. It explicitly states a non-discrimination policy that prohibits discrimination based on race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal. The college is compliant with Title IX best practices.

LCC strongly celebrates and embraces diversity of all kinds, including differing beliefs, cultures, people, and experiences. They are committed to institutional and individual changes that recognize, understand, and challenge patterns of social inequity and systemic disparities.

The college is compliant with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, making its Annual Security and Fire Safety Report available online. LCC’s operations are guided by its defined Mission, Vision & Values, which provide the framework for planning and improvement efforts.

The Human Resources office at Lower Columbia College serves as a point of contact for job-related inquiries and for requesting accommodations for persons with disabilities during the hiring process. The college is dedicated to maintaining an environment for teaching and learning that is free of drugs and alcohol.

Job description, detailed

This is a Student Tutor position within The Tutoring Center, which operates as part of the Learning Commons at Lower Columbia College.

Key responsibilities of a Student Tutor include:
• Providing 1:1 supplemental support in individual classes.
• Facilitating group study sessions.
• Answering basic informational and directional questions.
• Delivering quality customer service to a diverse client-base.
• Providing tutoring specifically to LCC students, working with them to develop individualized plans.
• Modeling and encouraging collaborative study strategies.
• Creating and managing educational resources.
• Utilizing various technologies such as the tutor schedule, Zoom, email, and Google Chat.
• Employing effective written and verbal communication.
• Performing front desk activities, including scheduling and checkouts.
• Executing opening and/or closing duties for the center.
• Performing other duties as assigned.

Tutors are expected to perform duties according to library standards of accuracy, timeliness, tact, and confidentiality.

The role demands flexibility to work between 5 and 19 hours a week. This is exclusively a student position, requiring applicants to be current students at Lower Columbia College.

Required Training:
• Attendees must complete 5 hours of in-person training to meet College Reading and Learning Association (CRLA) requirements.
• Attendance at all tutor trainings is mandatory.

Demonstrated Skills and Qualities:
Successful candidates will demonstrate:
• Creative problem solving and critical thinking skills by assessing situations, determining appropriate responses, diffusing difficult situations, and using discretion with sensitive issues.
• Intercultural competence and awareness of power, privilege, and inequity by maintaining a positive, accessible, and inclusive environment; using active listening; speaking respectfully and exhibiting sensitivity to other cultures and viewpoints; and showing respect and patience for diverse literacy levels (writing, reading, speaking, computer) among adults of all ages.
• Professionalism and Work-readiness Skills through punctuality, adherence to an approved schedule, appropriate dress, speech, and behavior, completion of routine tasks without reminders, collaborative teamwork, responding to requests with tact and diplomacy, articulating policies and services, and prompt communication with supervisors.
• Support for the physical, virtual, and social environment in the tutoring center by ensuring efficient resource use, maximizing student access to academic support services, and fostering positive relationships with students and colleagues.

Job Requirements (for eligibility and continued employment):
• Obtain instructor approval from an instructor or faculty member for the area(s) you wish to tutor.
• Successfully complete an interview and be accepted by the Coordinator.
• Complete a self-evaluation every quarter and conference with the Tutor Coordinator in the last two weeks of the quarter.
• Maintain at least a 2.5 cumulative and quarterly GPA. Falling below this GPA will lead to dismissal, except in extenuating circumstances approved by the Tutoring Coordinator.
• Attend all required tutor trainings.

Minimum Qualifications:
• Good Academic Standing.
• A B or higher grade in the specific course(s) to be tutored.
• A strong professionalism and customer service mindset.
• A passion for serving students in a high-volume, quick-paced environment.
• Patience and confidence in working with a diverse student body.
• An interest in teaching techniques and digital literacy.
• Ability to pass a background check.
• Must be enrolled at LCC to be eligible for hire.

Desired Tutor Characteristics:
• Honesty, Integrity, Good Academic Standing, Customer service skills.
• Ability to learn new job functions quickly.
• Ability to work without constant supervision.
• Ability to work quietly, neatly, accurately, and efficiently.
• Flexibility and reliability.

Application Procedure:
• An online application must be completed for consideration; paper submissions or emailed materials will not be accepted.
• A complete application must include: Resume, Cover Letter (Letter of Interest), and Unofficial transcripts (if applicable).
• Accommodations for persons with disabilities are available upon request to Human Resources.

Conditions of Employment:
• Proof of identity and documentation of U.S. citizenship or appropriate legal authorization to work.
• A background check, including criminal record history, will be conducted prior to hire.
• Commitment to maintaining a drug and alcohol-free environment.
• LCC offers anticipated start dates on the 1st and 16th of each month, or the closest working day.