Warehouse Operations Internship

Job Description

Warehouse Operations Intern | JD.COM

The Tone:
This is an internship at JD.com, located in Fontana, CA. JD.com builds a global technology and supply chain ecosystem, serving over 700 million active customers through advanced logistics and innovative technology. This role is crucial for supporting daily warehouse operations, ensuring efficiency, quality, safety, and service level goals are met within the company’s expanding logistics network. It offers hands-on experience in a fast-paced environment, contributing directly to the building and improvement of logistics and supply chain management.

The TL;DR
• Role: Internship
• Type: Fixed-term (6 months), Full-Time
• Location: In-person, Fontana, CA
• Pay: $20–$25 hourly
• Team: JD Young Internship Pathway, supporting the Logistics Warehouse and Supply Chain Management Team.
• Mission: Support daily warehouse operations and collaborate with leadership to achieve productivity, quality, safety, and service level goals.

What You’ll Actually Do
• Operations Support: Assist with daily inbound, outbound, picking, packing, and shipping operations within the warehouse.
• Workflow Monitoring: Monitor workflow and help balance labor across various work areas to maintain efficiency.
• Performance Tracking: Track productivity, accuracy, and service level agreement (SLA) performance, escalating operational issues to management as needed.
• Process Improvement: Identify process inefficiencies, suggest improvements, and actively participate in process improvement projects and pilot initiatives.
• Team Leadership Support: Support Team Leaders by helping communicate daily goals and process changes, assisting with onboarding and training, and coaching associates on standard work and safety.

The Must-Haves
• Background: Students graduating in 2025 or 2026, currently pursuing or recently completed a degree in Supply Chain, Logistics, Operations, Business, or a related field.
• Experience: No specific years required, but a strong interest in the supply chain and e-commerce industries, with a willingness to grow in a challenging environment.
• Skills: Strong analytical skills, proficiency in Excel, clear logical thinking, a strong sense of responsibility, and excellent communication and teamwork skills.
• Bonus: Native Chinese speakers preferred.