Unit Secretary

Job Description

Unit Secretary | HCA Florida Brandon Hospital

The Tone:
This is an in-person role at HCA Florida Brandon Hospital, a 400-bed acute care hospital located in Brandon, FL. As part of HCA Healthcare, the nation’s leading provider of healthcare services, the hospital is dedicated to quality and devoted to its community, having been named a top 100 hospital in America multiple times. The Unit Secretary plays a vital role in delivering exceptional patient care daily, creating a welcoming and organized space where patients and families feel valued and informed. This position uses clear, compassionate communication and attention to detail to keep the unit running smoothly, ensuring care for others like family, one shift at a time.

The TL;DR
• Role: Full Time
• Location: Brandon, FL (In-person)

• Mission: To play a vital role in delivering exceptional patient care by creating a welcoming, organized, and smoothly operating space where patients and families feel valued and informed, ensuring the unit remains connected and promotes safety and comfort for all.

What You’ll Actually Do
• Patient & Visitor Guidance: Greet and compassionately guide patients and visitors, offering timely updates and ensuring they feel informed and fully supported during their time at the hospital.
• Record & Information Management: Maintain patient records with precision and accuracy, carefully entering physician orders, and diligently protecting all confidential patient information.
• Communication Coordination: Efficiently handle all incoming calls and manage communications between patients, visitors, and care team members, ensuring the unit remains promptly and clearly connected.
• Environmental Organization: Proactively ensure the unit’s environment remains clean, organized, and consistently well-stocked with necessary supplies to promote both safety and comfort for everyone.
• Operational Initiative: Take thoughtful initiative to effectively solve daily operational challenges, actively support the unit’s smooth functioning, and contribute to a positive culture of respect and teamwork.

The Must-Haves
• Background: High School Graduate / GED
• Experience: No experience required
• Skills: Clear and compassionate communication, Accurate record-keeping, Attention to detail, Organizational skills, Problem-solving