Director, Global Medical Affairs (GMA) Operations – Operations and Analytics

Job Description

Director, Global Medical Affairs Operations | Confidential Employer

The Tone:
This is a hybrid role at Confidential Employer, located in RTP, NC. Confidential Employer is a publicly-traded biotech or pharmaceutical company with a public benefit purpose, dedicated to developing novel therapies and technologies for organ transplants. This Director role is crucial for ensuring operational excellence, strategic alignment, and data-driven decision-making across the Global Medical Affairs organization. The position is essential in supporting the company’s mission to provide a brighter future for patients through treatments for rare, deadly diseases and expanding the availability of transplantable organs.

The TL;DR
• Role: Full Time
• Type: Hybrid
• Location: RTP, NC

• Team: Reports to the Head of Medical Affairs; leads Operations and Analytics & Insights pillars within Global Medical Affairs
• Mission: Lead the operational backbone, strategic alignment, and data-driven decision-making for Global Medical Affairs, supporting the development of novel therapies and organ transplant technologies.
• Tech Stack: Steeprock, Tableau, Power BI

What You’ll Actually Do
• Operations Leadership: Oversee the Budget, Communications, and Operations (BCOE) team to ensure seamless execution of GMA projects, meetings, and strategic initiatives.
• Financial & Vendor Management: Manage the departmental budget, headcount tracking, operational risk mitigation, and the workflow for grants (research and Med Ed) and sponsorships.
• Governance & Compliance: Establish and maintain governance frameworks, Standard Operating Procedures (SOPs), and compliance processes to ensure operational rigor across GMA.
• Analytics & Insights: Direct the collection, assimilation, and reporting of medical insights, overseeing the development of dashboards and analytics tools for data-driven decision-making.
• Strategic Partnership: Act as a strategic thought partner to GMA leadership, contribute to long-range planning, and manage direct reports for their training, goal setting, and career development.

The Must-Haves
• Background: Bachelor’s Degree with significant experience in medical affairs and/or commercial operations and operational leadership within the pharmaceutical/biotech industry.
• Experience: 15+ years of relevant experience in the pharmaceutical/biotech industry (or 13+ years with a Master’s, 10+ years with a PhD, PharmD, or MD); 5+ years of people management experience.
• Skills: Strong leadership and communication skills with the ability to influence without direct authority; expertise in project management, budget oversight, and vendor management; demonstrated elite cross-functional collaboration and business partnership; familiarity with data visualization and analytics platforms (e.g., Steeprock, Tableau, Power BI); service-oriented, collaborative, and adept at leading change and making decisions with long-term impact; ability to build strong relationships across functions and geographies; ability to travel up to 25%.
• Bonus: Master’s Degree in business administration or a relevant discipline, or a Doctor of Philosophy (PhD), PharmD, or MD.