Travel Universal Banker

Job Description

Travel Universal Banker | United Community Bank

The Tone:
This is a full-time, non-remote role at United Community Bank, requiring up to 100% travel within a specific designated market area. United Community Bank is committed to delivering exceptional customer experiences and fostering financial wellness across its branch network. In this pivotal Travel Universal Banker position, you will be instrumental in strengthening existing relationships, developing new ones, and ensuring customers receive comprehensive support for their financial needs.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Within a designated market area (up to 100% travel)
• Pay: $34,102.00–$49,382.00 yearly
• Mission: To deliver exceptional customer experiences, foster financial wellness, and strengthen customer relationships across the bank’s branch network by acting as a versatile resource for diverse banking services, financial solutions, and proactive sales conversations.

What You’ll Actually Do
• Customer Service: Deliver excellent customer experiences for both existing and prospective clients, providing versatile support by performing both teller and platform duties at various branch locations.
• Financial Solutions: Engage in needs-based conversations to identify customer financial goals, offering appropriate financial solutions, and actively promoting, explaining, opening, and renewing various financial institution services.
• Product Expertise: Maintain extensive knowledge of retail bank products and services, including consumer loans (excluding real-estate loans), IRAs, Certificates of Deposit, and safe deposit boxes, to effectively resolve customer problems.
• Sales & Loans: Drive proactive needs-based sales conversations through various interactions, including service-to-sales opportunities, and assist customers with consumer loan products, ensuring all packages are complete and correct.
• Transaction Management: Perform typical paying and receiving teller transactions such as processing deposits, withdrawals, and cashing checks, accurately balancing your cash drawer daily and placing holds on accounts as needed.

The Must-Haves
• Background: NMLS License is required; possess strong knowledge of consumer credit structuring and lending practices to support customer needs.
• Experience: Requires a minimum of 3 years of retail sales experience, alongside at least 1 year of experience working specifically within a financial institution.
• Skills: Demonstrate strong analytical, accuracy, and problem-solving skills; exhibit strong verbal and written interpersonal communication skills; be proficient with using and demonstrating digital products and self-service technologies.