Travel Center Team Member

Job Description

Travel Center Team Member | Pilot Company

The Tone:
This is a full-time role at Pilot Company, operating within its network of travel centers. Pilot Company serves a diverse range of guests, including professional drivers needing clean facilities, commuters grabbing morning coffee, and vacationers seeking essential snacks along their journey. This position is vital for building an inclusive atmosphere with co-workers and ensuring a positive experience for every guest. A Travel Center Team Member directly contributes to making every stop on a guest’s journey a great one.

The TL;DR
• Role: Full Time
• Pay: $12.20–$16.53 hourly
• Mission: Ensure a positive and efficient experience for diverse guests by providing excellent service and maintaining a clean, well-stocked travel center environment.

What You’ll Actually Do
• Guest Service: Deliver fast, friendly, and exceptional service to all guests.
• Inventory Management: Maintain accurate inventory levels for various products.
• Transaction Processing: Operate cash registers to complete sales transactions efficiently.
• Facility Upkeep: Maintain the overall appearance and cleanliness of the restaurant and broader travel center.

The Must-Haves
• Skills:
• Incredible guest service skills and the ability to maintain a guest-focused culture.
• Ability to complete accurate sales transactions.
• Capability to use computers, telephones, and other essential equipment as needed.
• Ability to work effectively as part of a team.
• Bonus:
• Experience in a similar position.
• Ability to work a flexible schedule, including nights, days, weekends, and holidays.