Technical Implementation Manager, Deel Embedded – Embedded Platform Integrations

Job Description

Integrated Solutions Manager | Deel

The Tone:
This is a full-time role at Deel, for applicants based in the United States. Deel builds an all-in-one payroll and HR platform for global teams, aiming to unlock global opportunity for every person, team, and business. This role is crucial for guiding clients through the technical implementation of Deel’s embedded platform, ensuring successful integration and deployment of its capabilities into their infrastructure.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: United States

• Mission: Serve as the primary technical engagement point for Deel Embedded implementations, owning integration projects from planning through execution while serving as a hands-on problem-solver for complex API and integration issues.
• Tech Stack: API integrations, SQL or other query languages

What You’ll Actually Do
• Engage: Serve as the primary technical engagement point for clients’ product and engineering teams during Deel Embedded implementations.
• Shape: Proactively shape requirements, strategy, and execution alongside clients and internal teams.
• Resolve: Act as the primary engagement manager and hands-on problem-solver for unresolved integration and API issues.
• Oversee: Oversee customer integration projects from planning to execution, including requirements, strategy, and testing.
• Guide: Guide clients’ product and engineering teams toward solutions that align with their infrastructure while embedding Deel’s platform.

The Must-Haves
• Background: 2-5 years of technical experience in Product Operations, Product Management, Technical Consulting, Implementation Project Management, or Support in a B2B SaaS environment.
• Experience: Deep understanding of API integrations and hands-on experience architecting or troubleshooting integration solutions; proven ability to manage complex, multi-stakeholder implementation projects.
• Skills: Excellent communication and interpersonal skills, ability to manage multiple projects and meet tight deadlines, and a metrics-driven mindset.
• Bonus: Previous experience in Account Management or a similar client-facing role is highly desirable; product or software engineering background preferred; familiarity with SQL or other query languages is a plus.