Technical Consultant – HashiCorp Solutions

Job Description

About the Job – IBM Global Sales

At IBM Global Sales, we foster an environment of innovation, collaboration, and expertise to assist clients in overcoming their most intricate business challenges. Operating across diverse industries and geographies, you will engage with colleagues, clients, and partners to co-create bespoke solutions that drive digital transformation and deliver lasting impact.

Success within Global Sales is fundamentally built upon curiosity, empathy, and collaboration. You will be expected to seamlessly blend technical understanding with strong interpersonal skills, thereby building trusted relationships and shaping solutions that positively influence both business outcomes and societal progress. IBM offers world-class onboarding, continuous learning opportunities, and a supportive culture, providing the essential tools and pathways for significant career growth. Join us and become an integral part of a global team passionately committed to driving innovation and making a tangible difference.

Your Role and Responsibilities

As a key member of our team, your responsibilities will include:

• Collaborate with the Resident Solutions Architect (RSA) on the design and execution plans for the implementation and associated integrations of HashiCorp tool(s) as defined within the scope of each engagement.
• Execute the technical customer solution plan meticulously designed by the Resident Solutions Architect (RSA) assigned to your customer account.
• Be actively involved in the design, implementation, and ongoing management of HashiCorp enterprise solutions.
• Assist in the design and configuration of critical third-party integrations with HashiCorp enterprise solutions.
• Responsible for the creation of essential support documentation, automation scripts, runbooks, and similar collateral pertinent to HashiCorp enterprise solutions.
• Assist in the application or execution of software patches and upgrades specifically for HashiCorp enterprise solutions, primarily within non-production environments.
• Consult extensively with various customer application, platform, and operations teams, guiding them on best practices for integrating their existing tools, applications, and services with HashiCorp tools.
• Execute specific tasks throughout the customer’s cloud transformation journey, particularly as it relates to the HashiCorp product suite.
• Build automation solutions for the deployment, management, and ongoing operation of one or more HashiCorp solutions.
• Directly impact developer velocity while simultaneously ensuring the objectives of governance, risk, and controls are satisfied.
• Maintain awareness of, and effectively communicate, the business value inherent in the HashiCorp product suite to customers.
• Articulate the technical functionality of HashiCorp products and additional 3rd party integrations to practitioners, product owners, and managers with clarity.
• Educate individual contributors on best practices concerning system administration, service administration, automation, and observability.
• Please note: This role may be subject to additional background checks and screening procedures performed directly by the customer.

Required Technical and Professional Expertise

To be successful in this role, candidates should possess the following expertise:

• Proven experience operating Linux and Windows systems.
• A basic understanding of the Software Development Lifecycle (SDLC), Continuous Integration/Continuous Delivery (CI/CD) pipelines, and various version control solutions.
• A basic understanding of Infrastructure as Code (IaC) principles and practices.
• Exposure to and general understanding of at least one major public cloud service provider (e.g., AWS, Azure, GCP) and their most common services.
• The demonstrated ability to work effectively in group environments, fostering collaboration and teamwork.
• The demonstrated ability to work independently, capable of executing tasks based on a provided roadmap with minimal supervision.
• The strong ability to explain complex technical topics in simple, understandable terms to diverse audiences.
• Familiarity with common security and compliance requirements, enabling secure and compliant solution delivery.