Subrogation Specialist

Job Description

About the Job: Subrogation Specialist at USAA

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service, and trusted advice. We aspire to be the #1 choice for the military community and their families. Embrace a fulfilling career where our core values – honesty, integrity, loyalty, and service – define how we treat each other and our members, making us special and impactful.

The Opportunity

As a dedicated Subrogation Specialist, you will operate within defined guidelines and framework to provide specialized Auto and/or Property claims service. Your primary responsibility will be evaluating physical damages on claims made by other insurance carriers against USAA and determining the proper indemnity owed to the claimant carrier.

What You’ll Do

• Ensure coverage has been properly applied to the loss and coordinate a response with the Auto or Property adjuster when a coverage issue has been identified.
• Apply foundational knowledge of P&C insurance industry products, services, and processes, including P&C insurance policy contracts and coverages, common law, contract law, state statutes, evidence, and damages.
• Review and audit estimates and settle claims within prescribed limits of authority.
• Effectively negotiate settlements with contractors, adjusters, or any insured representative.
• Recognize and document subrogation, SIU (Special Investigative Unit), and salvage opportunities, referring them accordingly.
• Reimburse policyholder’s deductible after recovery is made.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What You Have

• High School Diploma or General Equivalency Diploma required.
• Up to 1 year of subrogation claims adjusting experience or auto or property claims adjusting experience.
• Acquisition and maintenance of an insurance adjuster license within 90 days and a designated number of attempts.
• Developing knowledge of common law, contract, and negligence laws.
• Ability to confidently resolve issues and negotiate fair settlements.
• Strong written communication skills with excellent attention to detail and accuracy.

What Sets You Apart (Preferred Qualifications)

• 3 or more years of auto claims experience.
• Currently possessing an active auto adjuster license.

Compensation and Benefits

The salary range for this position is: $48,340 – $86,680. USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. Your actual salary will be based on your experience and market data for the position and may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance, at the discretion of the USAA Board of Directors.

At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, a paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assist employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Important Information

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Applications for this position are accepted on an ongoing basis; this posting will remain open until the position is filled. Interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.