Student Employee (Federal Work Study Eligible) Bookstore Downtown

Job Description

Student Employee (Federal Work Study Eligible) Bookstore Downtown | Monroe Community College

The Tone:
This is a student employee position at Monroe Community College, located in Rochester, NY. Monroe Community College is dedicated to providing accessible, affordable, and high-quality education to its students. This role is crucial for supporting the daily operations of the campus bookstore, helping students access necessary materials, and providing valuable work experience. It aims to develop practical workplace skills while contributing to the college community.

The TL;DR
• Role: Student Employee
• Type: Part Time
• Location: In-person, Rochester, NY
• Pay: $16 hourly
• Team: Bookstore staff
• Mission: Assist the MCC Bookstore staff in daily operations, providing customer service, and supporting retail, inventory, and fulfillment functions.

What You’ll Actually Do
• Customer Service: Greet and assist customers as they enter, browse, and exit the store.
• Merchandising: Assist with merchandising products, creating displays, and monitoring inventory by stocking shelves and coolers.
• Inventory Management: Assist with receiving, pricing, and stocking incoming merchandise efficiently.
• Order Fulfillment: Pull and process web orders accurately and in a timely manner.
• Operational Support: Provide additional assistance during special events and peak periods, including general cleaning responsibilities.

The Must-Haves
• Background: Entry-Level. Must be enrolled in classes at MCC and meet Federal Work-Study eligibility requirements as determined by the Financial Aid Office.
• Experience: Ability to maintain reliable and punctual attendance within a flexible schedule of 5-15 hours per week.
• Skills: Strong interpersonal and communication skills; ability to work effectively as part of a team in a customer-facing environment.
• Bonus: Bilingual proficiency (Spanish or other languages), basic understanding of a retail environment, highly self-motivated, disciplined, enthusiastic, detail-oriented, ability to multitask, basic math, keyboarding, and data entry skills, prior customer service or work experience in a retail or campus setting.