Senior Cloud Operations Engineer

Job Description

About the Job: Senior Cloud Operations Engineer

Company Overview: Cvent

Cvent is a leading meetings, events, and hospitality technology provider, boasting over 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals, alongside software solutions for hotels, special event venues, and destinations to boost their group/MICE and corporate travel business. Our innovative technology brings millions of people together at events globally, effectively transforming the meetings and events industry through human connection.

Cvent’s strength is rooted in its people, fostering a culture that encourages entrepreneurial thinking, confident decision-making, and risk-taking. We champion diverse perspectives, celebrate differences, and collaborate to build strong connections with both colleagues and clients.

AI at Cvent: Leading the Future

Are you eager to shape the future of work at the nexus of human expertise and AI innovation? At Cvent, continuous learning and adaptation are fundamental; AI is not merely a tool but an integral part of our DNA. We seek candidates passionate about evolving alongside technology, who love to experiment boldly, share discoveries, and help define best practices for AI-augmented work. Our team values professionals who thoughtfully integrate AI into their daily tasks, consistently delivering exceptional results while leveraging the crucial human judgment and creativity that drive true innovation.

The Cloud Operations Team

The Cloud Operations team is dedicated to providing world-class infrastructure for hosting Cvent’s SaaS platforms. We harness the latest public cloud technologies to deliver robust and scalable solutions. As a Senior Engineer, you will join a team of talented engineers responsible for supporting Cvent’s mission-critical SaaS hosting infrastructure and associated services. These responsibilities span large and diverse AWS cloud-based infrastructure environments across the US and Europe.

Role Summary: Senior Cloud Operations Engineer

As a Senior Engineer within the Cloud Operations team, you will play a pivotal role in designing, implementing, and maintaining Cvent’s cloud infrastructure. You will leverage your technical expertise to enhance customer experience, mentor junior team members, and drive best practices in a dynamic, public cloud environment.

In This Role, You Will:

• Lead key cloud infrastructure initiatives that are critical to our business objectives.
• Improve our customer’s experience by designing and implementing reliable cloud services.
• Collaborate closely with other technology teams across Cvent, including Site Reliability Engineering, Enterprise Service, and Security.
• Provide technical expertise and mentorship to associate-level team members, helping to define and drive best practices across the division.

Due to the 24x7x365 nature of cloud infrastructure operations, this role may require a flexible work schedule and off-hours support from time to time.

Here’s What You Need:

• Passion and aptitude for learning technology and solving problems.
• Experience with Linux and/or Windows-based production environments.
• Solid knowledge of public cloud ecosystems (AWS).
• Significant experience with automating routine tasks using Python, PowerShell, Bash, JavaScript, or similar scripting languages.
• Experience managing infrastructure as code (IaC) using AWS CloudFormation, Terraform, Chef, Puppet, Ansible, Jenkins, or similar tools.
• Good understanding of networking protocols, infrastructure security, and database technologies.
• Good problem-solving skills, an enthusiastic work approach, and self-motivation.
• Must be able to work effectively with distributed teams.

Academic Requirements:

• Graduation date of December 2026 or May 2027.
• Cumulative GPA above a 3.0.
• Bachelor’s in a related IT field.

PLEASE NOTE: This position cannot offer any sponsorship or exceptions to the graduation dates listed.

Ideal Candidate Qualities:

Most importantly, a successful candidate will be deeply passionate about technology. This includes keeping up with the latest industry advancements, spending time creating, building, and exploring technical projects, demonstrating an inquisitive attitude regarding the workings of hardware and software, and overall, simply finding enjoyment and fun in the field.