Junior Business Analyst

Job Description

Junior Business Analyst | Beacon Systems, Inc

The Tone:
This is a contract role at Beacon Systems, Inc, located in Richmond, VA. Beacon Systems supports the Virginia Department of Health’s technology initiatives, ensuring critical IT projects run smoothly. This role is vital for gathering precise requirements, mapping efficient processes, and producing clear documentation to facilitate successful project execution. We are looking for an analytical, organized professional who can thrive in a collaborative, multi-team environment.

The TL;DR
• Role: Contract
• Type: Temporary
• Location: Hybrid: Richmond, VA
• Team: Supports VDH technology initiatives, coordinating with business and technical teams.
• Mission: This person gathers requirements, maps processes, documents workflows, and coordinates project activities to ensure smooth IT project execution.
• Tech Stack: Visio, Excel, Word, Teams, PowerPoint, ServiceNow, Azure DevOps, SharePoint, Power BI

What You’ll Actually Do
• Business Analysis: Gather, analyze, and document business and technical requirements, facilitating meetings and writing user stories and acceptance criteria.
• Process Documentation: Create and update process flows, document current and future state workflows, and produce standard operating procedures and reference guides.
• Project Support: Track tasks, deliverables, and dependencies within portfolio tools, assisting with testing activities and User Acceptance Testing coordination.
• Stakeholder Communication: Coordinate effectively between business partners, IT teams, and leadership, communicating requirements, decisions, and project updates.
• Operational Support: Support change management, communications, and training materials, and maintain dashboards and reports for leadership.

The Must-Haves
• Background: Early Career level with a foundation in IT business analysis, focused on supporting technology initiatives by gathering requirements and documenting processes.
• Experience: Proven experience with requirements gathering and documentation, alongside practical experience with process mapping or IT project support.
• Skills: Proficiency with Visio, Excel, Word, Teams, and PowerPoint, combined with familiarity in workflow or project tools like ServiceNow or Azure DevOps, and strong analytical, organizational, and communication skills.
• Bonus: Experience working in IT or public health environments, strong skills in ServiceNow, SharePoint, Azure DevOps, or Power BI, and knowledge of SDLC or Agile practices.