Seasonal Entry Level Tax Preparer

Job Description

Seasonal Entry Level Tax Preparer | Jackson Hewitt

The Tone:
This is a seasonal role at Jackson Hewitt, focused on guiding clients through the complex world of tax codes. The company provides essential tax preparation services to “Hardest Working Americans,” ensuring integrity, quality, and consistency in every interaction. This role is critical for easing client stress, as tax returns often represent the largest single financial event of their year. You will contribute to a mission of expert customer service and comprehensive tax knowledge, offering support beyond DIY solutions.

The TL;DR
• Role: Contract
• Type: Seasonal, Full-time or Part-time
• Location: Various locations nationwide (franchisee-operated)
• Pay: $15 hourly
• Mission: Ease client stress by providing expert customer service and comprehensive tax knowledge, ensuring accurate tax preparation.

What You’ll Actually Do
• Prepare accurate tax returns for clients, including multiyear, multistate, and year-end forms.
• Conduct face-to-face interviews to gather necessary tax information and provide clear explanations.
• Process E-filing for clients to both the IRS and state agencies.
• Generate business growth by increasing client retention and offering additional products and services.
• Support clients with IRS audit inquiries and future tax planning advice.

The Must-Haves
• Background: PTIN Certification (required); willingness to learn and passion for helping others; open to those re-entering the workforce, new to the workforce, retired, or without a college diploma.
• Experience: Experience in a fast-paced environment; basic knowledge of computer functions and math; sales and/or marketing experience.
• Skills: Extraordinary customer service; excellent communication and interpersonal skills.
• Bonus: Experience in accounting, finance, retail, bookkeeping, or tax preferred; Bachelor’s degree in Accounting or a related field is a plus; bilingual candidates are highly encouraged to apply.