Sales Professional

Job Description

Fred Meyer Jewelers – Sales Professional

Fred Meyer Jewelers is looking for welcoming, friendly, understanding, caring, dynamic, driven, and creative individuals who are passionate about making a difference in achieving an ideal customer experience. As a Sales Professional, you will play a crucial role in turning our customers’ meaningful life moments into celebrations worth remembering.

Position Summary

Our Sales Professionals achieve personal sales targets by offering a fine jewelry experience that is approachable, special, and lasting. You will engage customers in a manner that creates desire for our products, making them relevant, exciting, and accessible to as many people as possible every day.

We provide comprehensive training on sales techniques, product knowledge, and essential skills to help you succeed and create a refreshing and uplifting shopping experience for our customers. You will demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of self and others.

Desired Previous Job Experience

• Sales
• Retail
• Jewelry experience

Minimum Position Qualifications/Education

• High school diploma or general education degree (GED)
• Commitment to excellence, desire to grow, and ability to provide a refreshing shopping experience
• Goal-oriented and sales-driven with a passion to succeed
• Minimum 18 years of age
• Ability to pass a drug test
• Maintain confidentiality
• Accuracy and attention to detail

Essential Job Functions

• Customer Service Excellence: Model and encourage other associates to deliver excellent customer service, prioritizing the customer experience.
• Achieve Sales Targets: Meet personal targets that drive sales, including credit applications and protection plan attachment rates.
• Promote Events: Actively promote Diamond Parties and special events with every customer.
• Team Collaboration: Work effectively with teammates towards store goals, fostering a positive working atmosphere, and supporting each other to enhance team performance.
• Customer Relationship Building: Foster life-long emotional connections with customers through clienteling.
• Product Expertise: Provide detailed product knowledge, features, and benefits to all customers when presenting merchandise.
• Jewelry Consultation: Advise customers on the quality, cuts, and/or value of jewelry and gems, and assist in selecting mountings and/or settings.
• Meeting Attendance: Attend all required monthly meetings.
• Point of Sale Operations: Operate the point of sale (POS) system and process payments or obtain credit authorization.
• Jewelry Services: Inspect and clean customers’ jewelry, provide estimates for jewelry and watch repairs, and perform watch battery replacements and watch band adjustments.
• Inventory and Merchandising: Follow receiving and processing procedures, display merchandise and promotional materials in accordance with corporate merchandising plans, participate in the inventory process, and complete case counts.
• Store Operations: Perform business opening and closing procedures as outlined in the Policy and Procedures Guide.
• Maintenance: Perform basic housekeeping duties, such as vacuuming carpets, cleaning display surfaces, cleaning merchandise, and washing windows.
• Safety & Security: Maintain the safety and security of the location by following all Loss Prevention and Security policies and procedures.
• Flexibility: Maintain flexibility to work any shift, including weekends, holidays, and overtime.
• Physical Requirements: Must be able to perform the essential functions of this position with or without reasonable accommodation.