Sales Development

Job Description

Business Development Representative German Speaking | Zendesk

The Tone:
This is a full-time role at Zendesk, located in Lisbon, Portugal, operating on a hybrid model. Zendesk provides the world’s leading Customer Support Platform, delivering software designed to bring calm to chaotic customer service interactions. This role is crucial for driving new business across EMEA, contributing to the company’s rapid growth while offering significant opportunities for skill enhancement and career advancement. It is the beginning of an impactful career journey in sales.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hybrid – Lisbon, Portugal

• Team: Sales team
• Mission: Drive new business and generate high-value pipeline for the sales organization.
• Tech Stack: Sales Navigator, Zoom

What You’ll Actually Do
• Drive new business and execute the regional strategy as a key sales team member.
• Manage an active outbound lead pipeline, ensuring a top-tier customer experience.
• Generate significant pipeline value through strategic and targeted prospecting into start-ups, unicorn, or enterprise businesses.
• Proactively source new leads using social tools and creative prospecting methods into new groups and divisions of existing customers.
• Exceed targets and metrics, consistently building an outstanding customer experience.

The Must-Haves
• Background: Entry-Level. A bachelor’s or master’s degree is preferable. Candidates should have a passion for starting or continuing a career in consultative sales, supported by solid business experience, preferably in SaaS.
• Experience: A minimum of 6 months in a sales-related environment.
• Skills: Native German and fluent English are required. Demonstrated ability to effectively communicate in writing and verbally, with a strong focus on speaking to customers, handling objections, and converting cold calls into pipeline. A customer-centric approach is essential.
• Bonus: Fluency in Russian is a plus.