Robot Reconditioner

Job Description

Robot Reconditioner | Whisker

The Tone:
This is an early career position at Whisker, located in Juneau, WI. Whisker designs intelligent systems to redefine living with cats, known for the Litter-Robot and expanding into a comprehensive ecosystem for feline companionship. This role is crucial for supporting the company’s service operations by receiving, evaluating, and restoring returned units to a like-new quality, ensuring they meet high standards for resale. The work helps expand what’s possible for cats and the people who love them.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Juneau, WI

• Team: Supports service operations, part of a reconditioner team
• Mission: To repair, recondition, and prepare returned products for resale, ensuring quality standards are met.
• Tech Stack: Excel, Miles database

What You’ll Actually Do
• Receives Inbound: Receives inbound shipments, unloads trucks, and moves products to designated locations.
• Tests & Troubleshoots: Inspects, bench tests, and troubleshoots returned equipment to assess condition and determine its disposition.
• Restores Products: Disassembles, cleans, repairs, and restores products to like-new quality.
• Ensures Quality: Conducts final testing and quality control checks, then packages finished products for shipment.
• Supports Production: Assists in other departments as needed, including assembly and sub-assembly, demonstrating flexibility across different production lines.

The Must-Haves
• Background: Entry-Level. Foundational understanding of mechanical principles and attention to detail for product reconditioning.
• Experience: No specific years required. Practical ability to safely use hand and power tools is essential.
• Skills: Strong mechanical aptitude, manual dexterity, organizational skills, detail-orientation, ability to follow instructions.
• Bonus: Prior working experience within a manufacturing environment.