Facilities Operations Manager

Job Description

Facilities Operations Manager | Jones Lang LaSalle

The Tone:
This is a full-time role at JLL, located in Egg Harbor Township, NJ. JLL empowers its people to shape a brighter way for real estate by combining world-class services, advisory, and technology for clients globally. This role is critical as it orchestrates the day-to-day facilities operations across an institutional campus, ensuring all building systems, services, and vendor relationships function seamlessly. Serving as the operational backbone of the facilities team, this position translates strategic objectives into actionable plans while maintaining operational excellence and ensuring a safe and functional environment.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person Egg Harbor Township, NJ
• Pay: $120000–$140000 yearly
• Mission: Owns the seamless functioning of all building systems, services, and vendor relationships across an institutional campus.

What You’ll Actually Do
• Oversee: Daily facilities operations including HVAC, electrical, plumbing, and building automation systems to ensure optimal performance and minimal downtime.
• Manage: Work order systems and prioritize maintenance requests, coordinating response times and ensuring timely resolution of facilities issues.
• Supervise: Vendor relationships and service contracts, monitoring performance quality, managing schedules, and conducting regular vendor evaluations.
• Conduct: Facility inspections and walkthroughs to identify potential issues, ensure cleanliness standards, and verify maintenance completion.
• Respond: Emergency situations and after-hours issues, implementing contingency plans and mobilizing resources as needed.

The Must-Haves
• Background: Minimum qualification: IFMA certified or willing to obtain within 90 days of being hired. Career level: Manager. Core domain knowledge includes orchestrating day-to-day facilities operations across an institutional campus, ensuring all building systems, services, and vendor relationships function seamlessly.
• Experience: 5+ years as a facilities manager in a facility comparable in size and scope, or 7+ years of direct experience in facilities management. Experience must include managing a complex 24/7 operation, encompassing multiple trades and utilities with a diverse workforce.
• Skills: Excellent communication skills with the ability to interact effectively with senior leadership, vendors, and campus stakeholders. Strong organizational skills to translate strategic objectives into actionable plans and keep complex operations running smoothly and efficiently. Technical facilities knowledge combined with strong organizational skills to manage work order systems and ensure optimal building performance.
• Bonus: Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field. Prior experience managing facilities maintenance operations in government buildings or large campuses.