Retail Management Internship

Job Description

Retail Management Intern | Love’s Travel Stops

The Tone:
This is an 11-week retail management internship at Love’s Travel Stops, providing practical experience across various travel center locations. Love’s, a family-owned and operated business headquartered in Oklahoma City, operates travel stops and offers products and services that cater to professional drivers, fleets, and the traveling public, supported by nearly 40,000 team members. The company plays a vital role in fueling customers’ journeys since 1964, continually innovating within its core business and related ventures. This role is crucial for developing future leaders by immersing interns in the complexities of high-volume operations, ensuring efficient service and customer satisfaction, and setting them on a path toward a fulfilling career within the company.

The TL;DR
• Role: Internship
• Type: Temporary
• Location: In-person, various travel center locations

• Team: Works alongside seasoned leaders
• Mission: This person gains practical experience in managing complex travel center operations, ensuring efficient service and customer satisfaction.

What You’ll Actually Do
• Operational Training: Gain comprehensive hands-on experience across all facets of travel center operations, including store, fuel, food service, and truck care.
• Business Acumen: Develop core business skills by learning strategies to drive sales, effectively manage operational costs, and support overall profitability.
• Leadership Development: Acquire practical leadership abilities through training in team management, staffing processes, and effective employee development practices.
• Customer Service Excellence: Practice and refine skills in delivering exceptional customer service and adeptly resolving various customer issues and concerns.
• Operational Standards: Assist in maintaining high operational standards, which includes tasks related to merchandising, accurate inventory management, and policy enforcement.

The Must-Haves
• Background: Currently enrolled in a 2- or 4-year college program, actively pursuing a degree in business, management, hospitality, or a closely related field of study. This is an entry-level internship opportunity.
• Experience: No specific prior professional experience is required, though a willingness to learn and apply skills in a demanding customer-focused environment is essential.
• Skills: Confident and clear communication skills for interacting effectively with both customers and team members; a strong willingness to actively learn through practical application; ability to competently navigate and utilize various computer programs, systems, and technological tools.