Retail Deposits Manager

Job Description

Manager, Liabilities and FX | HSBC

The Tone:
This is a full-time role at HSBC, located in Hong Kong. Hang Seng Bank, a member of the HSBC Group, is committed to service excellence, continually enhancing its performance for customers by providing best-in-class financial products and services. This role is crucial for optimizing retail banking operations and driving strategic growth, making a significant impact on the bank’s sustainable future.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Hong Kong

• Mission: Optimize the retail banking balance sheet and contribute to the retail everyday banking deposit strategy for sustainable growth.

What You’ll Actually Do
• Optimise retail banking balance sheet and contribute to the everyday banking deposit strategy for sustainable growth.
• Drive business growth by managing pricing and portfolio initiatives, developing customer intelligence, and formulating insight-based actions.
• Enhance the customer experience for retail deposit services by collaborating with various internal and external stakeholders.
• Prepare relevant strategy papers, business proposals, and reports for presentation to senior management.
• Monitor the latest market environment and benchmark with competitors to ensure deposit services remain competitive and actively explore new business opportunities.
• Manage product costs and controls, ensuring relevant measures are in place to minimize risk exposure and meet internal standards, compliance, policies, and regulations.

The Must-Haves
• Background: University Degree in Finance or other relevant disciplines. This is a Manager-level role.
• Experience: Minimum of 5 years experience in managing retail banking products, with a proven track record of driving business growth.
• Skills: Strong analytical reasoning and problem-solving capabilities, ability to navigate conflicting priorities, great team player, and proficiency in both English and Chinese.