Regional Director of Operations – Healthcare Foodservice

Job Description

Regional Director Of Operations – Georgia | Compass Group

The Tone:
This is a full-time role at Morrison Healthcare, a Compass Group company, located in Gainesville, Georgia. Morrison Healthcare is a leader in healthcare food and nutrition services, serving more than 1,000 hospitals and healthcare systems across the country. This role provides strategic leadership, operational oversight, and client relationship management for a portfolio of healthcare foodservice accounts in Northeast Georgia, driving exceptional dining experiences and financial performance.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Gainesville, Georgia
• Pay: $140000–$155000 yearly
• Team: Part of regional leadership team, coaching site leaders
• Mission: Owns strategic leadership, operational oversight, and client relationship management for a portfolio of healthcare foodservice accounts in Northeast Georgia.
• Tech Stack: Microsoft Office Suite

What You’ll Actually Do
• Leadership Development: Lead, mentor, and develop Directors of Dining Services and healthcare foodservice leaders across multiple locations.
• Client Relationship Management: Build and maintain strong relationships with hospital executives, long-term care administrators, and key client stakeholders, serving as the primary point of escalation for concerns.
• Operational Excellence: Oversee operational performance, regulatory compliance, food safety, quality assurance, and client satisfaction initiatives, driving high standards of quality and hospitality.
• Financial Accountability: Own financial performance for the region, including budgeting, forecasting, labor management, and P&L accountability, to achieve profitability.
• Strategic Performance: Collaborate with regional and corporate teams to implement strategic initiatives, share best practices, and drive performance against key metrics like patient satisfaction, employee engagement, and retention.

The Must-Haves
• Background: Director level, with core domain knowledge in healthcare foodservice, including acute care, long-term care, rehabilitation, or behavioral health environments.
• Experience: Multi-unit leadership experience, proven success managing large-scale operations, budgets, and client relationships. Demonstrated ability to develop high-performing teams and build leadership bench strength.
• Skills: Strong financial acumen with experience driving operational and profitability improvements, excellent communication, relationship-building, and influencing skills, strategic thinking with strong analytical and problem-solving abilities.
• Bonus: Experience leading change and driving measurable improvements in service, quality, and financial performance, and partnering with business development and retention teams during client presentations, renewals, and contract discussions.