Receptionist

Job Description

Receptionist | Aviata Health Group

The Tone:
This is a full-time role at Aviata Health Group. As a healthcare organization, Aviata Health Group is committed to fostering an environment where both residents and employees feel supported and valued, continuously striving for improvements in systems and processes to achieve superior healthcare outcomes. This Receptionist position is vital for cultivating a positive and engaging organizational culture. The ideal candidate will be an employee-focused team builder who is enthusiastic about supporting operations and contributing to the overall success and positive atmosphere of the group.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Not specified
• Team: Reports to an assigned supervisor.
• Mission: Provide comprehensive administrative and clerical support, ensuring the efficient operation of departments and a welcoming, organized environment for residents, families, and colleagues.

What You’ll Actually Do
• Administrative Support: Provide comprehensive clerical and administrative support to your assigned supervisor, managing a variety of daily tasks and undertaking preliminary project work as assigned.
• Communication & Coordination: Serve as a key point of contact, promptly and professionally responding to inquiries and requests for information, while coordinating work effectively within your department and collaborating seamlessly with other departments.
• Correspondence & Document Management: Read, manage, prepare, and develop confidential and routine correspondence, memos, reports, forms, business documents, and special mailings, including preparing and directing inter-office and U.S. mail.
• Stakeholder Interaction & Service: Interact with residents, families, and colleagues in a courteous, tactful, friendly, and cooperative manner, providing exceptional customer service and adeptly addressing issues, complaints, and questions.
• Record Keeping & Logistics: Organize, monitor, and maintain general administrative records and filing systems with precision. This also includes reviewing and reconciling time and attendance records for payroll, and coordinating room setups and refreshments for meetings and conferences.

The Must-Haves
• Background: Early Career. A High School Diploma or GED equivalent is a mandatory requirement for this role.
• Experience: Demonstrated aptitude for administrative duties, coupled with strong business acumen and a team-oriented mindset, eager to actively build and contribute to a positive organizational culture.
• Skills: Proven ability in performing a variety of clerical and administrative tasks, preparing comprehensive business documents, meticulous record keeping and filing, and delivering exceptional customer service.
• Bonus: A two (2) year college degree or equivalent, with an emphasis in a business curriculum, is preferred, along with personal attributes of being qualified, compassionate, and dedicated to delivering a job well done.