Project Intern – Product Safety and Compliance

Job Description

Listing Governance Product Compliance Project Intern (TikTok Shop – Operations) – 2026 Start (BS/MS) | TikTok

The Tone:
This is an internship at TikTok, likely located in Los Angeles, CA, supporting the TikTok Shop US operation team. TikTok is a leading platform for short-form mobile video, with a mission to inspire creativity and bring joy. This role is crucial for building a secure and intuitive e-commerce ecosystem by ensuring product safety and compliance governance, contributing to a high-quality user experience. The intern will engage in short-term projects that provide real-world professional experience within the commerce industry.

The TL;DR
• Role: Internship
• Type: Temporary
• Location: In-person, Los Angeles, CA
• Pay: $23.75 hourly
• Team: TikTok Shop US Operation team, focusing on Product Compliance.
• Mission: Help build an e-commerce ecosystem that is innovative, secure and intuitive for users by ensuring product safety and compliance governance.
• Tech Stack: Excel, SQL, Python

What You’ll Actually Do
• Assess Risks: Support product risk assessments for new categories, products, features, and business initiatives within TikTok Shop.
• Research & Benchmark: Conduct controls benchmarking and research external and internal approaches to product safety and compliance governance.
• Develop Policies: Help draft, refine, and maintain policies, SOPs, guidance, and decision frameworks for product safety and compliance programs.
• Analyze Data: Analyze operational and enforcement data to uncover trends, misclassifications, policy gaps, and emerging risks.
• Troubleshoot & Recommend: Assist with root cause analysis for seller-impacting issues and help translate findings into actionable recommendations.

The Must-Haves
• Background: Currently pursuing a Bachelor’s or Master’s degree in Business, Economics, Public Policy, Data Science, Engineering, Statistics, Risk, Compliance, or a related discipline.
• Experience: Ability to commit to at least a 3-month internship period.
• Skills: Strong analytical and problem-solving abilities; comfort working with data in tools such as Excel, SQL, or Python; excellent written and verbal English communication; demonstrated ability to work effectively with cross-functional partners; good judgment, attention to detail, and a strong sense of ownership.
• Bonus: Prior internship, coursework, or project experience in risk, compliance, governance, policy, trust & safety, consulting, operations, or marketplace/e-commerce environments; experience conducting audits, benchmarking, policy research, or root cause analysis; familiarity with AI/ML, algorithm governance, or LLM-related evaluation concepts; experience creating presentations, memos, or business requirement documents for technical or non-technical audiences.