Project Intern – Luxury Resale Operations

Job Description

Strategy Analysis Project Intern (TikTok Shop – US Operation) – 2026 Start (BS/MS) | TikTok

The Tone:
This is a temporary internship at TikTok, located in Los Angeles, CA. TikTok is a global platform for short-form mobile video, dedicated to inspiring creativity and bringing joy to its users. This role is crucial in scaling the viral impact of #TikTokMadeMeBuyIt and pioneering content and creator commerce in the US. The intern will specifically contribute to the growth and success of the Luxury Resale category within TikTok Shop US Operations.

The TL;DR
• Role: Internship
• Type: Temporary (minimum 3 months)
• Location: In-person, Los Angeles, CA
• Pay: $23.75 hourly
• Team: TikTok Shop US Operations, Luxury Resale category
• Mission: To support the growth of the Luxury Resale category within TikTok Shop US by providing strategic analysis and operational assistance.
• Tech Stack: Excel, Google Sheets

What You’ll Actually Do
• Market Analysis: Conduct comprehensive research on global and local luxury resale market trends, monitoring competitor movements across social commerce platforms.
• Merchant Operations Analysis: Perform deep-dive operational analysis of top-tier merchants to identify best practices in product assortment, pricing, and content strategy.
• Strategic Planning & Execution: Assist Operations Managers in developing data-backed growth plans for key luxury merchants and support the end-to-end execution of Mega Live events.
• Performance Tracking & Recommendation: Track post-campaign performance metrics to evaluate ROI and provide actionable recommendations for future scaling efforts.
• Data Synthesis & Reporting: Consolidate complex datasets into structured reports and presentations, identifying emerging “hot items” and consumer behavior shifts to guide category optimization.

The Must-Haves
• Background: Currently pursuing an Undergraduate or Master’s degree in Business, Economics, Data Analytics, Fashion Management, or a related field.
• Experience: Ability to commit to at least a 3-month internship period; prior internship or full-time experience in an e-commerce business is preferred.
• Skills: Proven skills in Excel/Google Sheets, ability to derive insights from data, strong problem-solving and communication skills, strong learning ability, execution ability, stress resistance, and project management ability.
• Bonus: Interest in luxury resale, fashion, handbags, watches, jewelry, collectibles, or related categories; experience in business analysis or operational reporting.