Project Intern – E-commerce Campaign Operations

Job Description

Category Campaign Project Intern (TikTok Shop – US Operation) – 2026 Start (BS/MS) | TikTok

The Tone:
This is an internship at TikTok, supporting its US e-commerce operations. As a vital part of the campaign team, this role contributes to executing various brand campaigns for TikTok Shop, aiming to connect brands with consumers through high-impact initiatives. This position supports the growth of TikTok’s e-commerce ecosystem, striving to provide a new and improved shopping experience for users. The internship offers practical, real-world experience in a professional setting, providing insight into career interests.

The TL;DR
• Role: Internship
• Type: Temporary (minimum 3 months)
• Location: US Operation
• Pay: $23.75 hourly
• Team: US operation team, campaign team
• Mission: To support the execution and optimization of e-commerce campaigns, connecting brands with consumers in meaningful ways on TikTok Shop.

What You’ll Actually Do
• Campaign Execution: Support the full lifecycle of category and brand campaigns, including seller enrollment, configuration, setup, and SKU readiness monitoring.
• Performance Tracking: Build, maintain, and monitor campaign trackers and dashboards to identify operational risks, gaps, and inform follow-up actions.
• Stakeholder Coordination: Coordinate with internal cross-functional teams (Live, Affiliate/Creator, Marketing, Operations) and external sellers to ensure smooth campaign execution and timely deliverables.
• Data Analysis & Optimization: Analyze campaign performance, seller participation, and product trends to derive insights, identify best practices, and propose optimization opportunities.
• Operational Documentation: Support the development of campaign playbooks and operational documentation to improve execution efficiency and workflow visibility.

The Must-Haves
• Background: Currently pursuing an Undergraduate or Master’s degree in Business, Economics, or Data-related majors.
• Experience: No specific years required; proven experience in e-commerce, consulting, or data analysis is preferred.
• Skills: Excellent stakeholder and project management skills, strong analytical and structured thinking, ability to derive insights from data, and familiarity with local trends and social media influencers.
• Bonus: Independent and self-motivated, with good end-to-end ownership of projects, and eager to learn skills across a variety of marketing specialties.