Project Intern

Job Description

Product Management Project Intern (TikTok Shop- Operations) – 2026 Start (BS/MS) | TikTok

The Tone:
This is an internship at TikTok, located in Los Angeles, CA, focusing on the company’s rapidly expanding e-commerce initiatives. TikTok is a global platform known for short-form mobile video, and its mission is to inspire creativity and bring joy. This role is crucial for scaling the impact of #TikTokMadeMeBuyIt by pioneering Content & Creator commerce in the US, contributing to a brand new and improved e-commerce experience for users. The intern will help build an innovative, secure, and intuitive e-commerce ecosystem.

The TL;DR
• Role: Internship
• Type: Temporary
• Location: In-person, Los Angeles, CA
• Pay: $23.75 hourly
• Team: TikTok Shop US Operations Team
• Mission: Act as a bridge between the Operations and Product teams to identify workflow gaps, optimize product experience, and support iterative improvement of product features and processes.

What You’ll Actually Do
• Operations Liaison: Act as a bridge between the Operations and Product teams to identify workflow gaps, optimize product experience, and support iterative improvement of product features and processes.
• Data Analysis: Analyze operational data to uncover insights, diagnose product issues, and support data-driven decision-making.
• Product Collaboration: Collaborate with the product team to refine product requirements, improve user journeys, and support the design of scalable product solutions.
• Prioritization Support: Participate in prioritization discussions by consolidating feedback from operations, users, and cross-functional stakeholders.
• Communication Facilitation: Support cross-team communication across regions and time zones, ensuring smooth delivery of product development, testing, launch, and continuous optimization.

The Must-Haves
• Background: Entry-level, currently pursuing an Undergraduate or Master’s degree in Business, Statistics, Computer Science, Data Science, Engineering, Business Analytics, or related fields.
• Experience: Ability to commit to at least a 3-month long internship period.
• Skills: Proven logical thinking and data analytics skills, capable of breaking down complex problems and proposing actionable solutions; proven communication, organization, and project execution abilities, proactively driving tasks independently; ability to work effectively with cross-regional teams, especially with APAC stakeholders across time zones.
• Bonus: Proven experience in product operations, product management, data analysis, ads/search/recommendation systems, or related internships or projects.