Candidate
Employer
Production Operations Specialist
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Job Description
Production Operations Specialist | MetroPlusHealth
The Tone:
This is a full-time role at MetroPlusHealth, located in New York, NY. MetroPlusHealth is dedicated to empowering New Yorkers by uniting communities through care, founded on the belief that healthcare is a fundamental right. This position plays a critical role in ensuring the accurate and timely processing and quality assurance of data and production jobs, directly supporting the seamless delivery of high-quality healthcare services to residents across New York City. We seek a compassionate and collaborative individual proud to contribute to our mission every day.
The TL;DR
• Role: Full Time
• Type: Full-time
• Location: New York, NY
• Mission: This person ensures the accurate and timely processing and quality assurance of data and production jobs to support MetroPlusHealth’s healthcare services.
• Tech Stack: PowerSTEPP/AS400, MOVEit Automation
What You’ll Actually Do
• Execute Production Processes: Perform routine technical and administrative tasks, including processing data through computer systems and running Production jobs in PowerStepp.
• Ensure Data Quality: Conduct comprehensive quality assurance reviews for all daily, weekly, monthly, and ad‑hoc production jobs to ensure they meet required specifications and quality standards.
• Resolve System Issues: Collaborate with business units, vendors, and IT staff to analyze, troubleshoot, and resolve Production issues efficiently and promptly.
• Manage Data Operations: Run customized queries and data extracts using PowerSTEPP/AS400, and perform necessary data corrections while analyzing data inconsistencies.
• Maintain Process Documentation & Security: Document parameters and procedures for successful execution of production processes and monitor secure FTP transfers to and from vendors using MOVEit Automation.
The Must-Haves
• Background: High School Diploma; foundational understanding of operational procedures and data processing.
• Experience: Experience performing technical and administrative tasks, including data processing, quality assurance reviews, and systems troubleshooting.
• Skills: Data processing & analysis (PowerSTEPP/AS400), Quality assurance, Technical troubleshooting, Communication (written/oral), Integrity and Trust.
