Night Auditor

Job Description

Night Auditor | Vision Hospitality Group, Inc.

The Tone:
This is a Night Auditor position at Vision Hospitality Group, Inc., located at one of its properties. The company fosters an entrepreneurial spirit, valuing diversity, teamwork, and continuous learning to deliver outstanding guest experiences and contribute to the community. This role is crucial for ensuring the accurate oversight and balancing of daily financial transactions, while also providing essential overnight support and service to guests and fellow associates. By upholding the company’s “ONE TEAM. ONE VISION.” philosophy, the Night Auditor directly contributes to operational excellence and guest satisfaction.

The TL;DR
• Role: Night Auditor
• Location: In-person, [Location Not Specified in Job Description]
• Team: Reports to management, serving as a key member of the overnight hotel support team.
• Mission: Oversee the accurate auditing, posting, and balancing of daily financial transactions while providing essential overnight hotel support and guest service.
• Tech Stack: Phone PBX, key lock, PMS reservation systems, computer PMS

What You’ll Actually Do
• Audit & Balance: Oversee the auditing, posting, and balancing of daily financial transactions in a neat, orderly, and timely fashion.
• Guest Service: Provide personalized, friendly service to every guest and associate.
• Overnight Support: Serve as a key role for overnight hotel support, working independently and assisting teams when needed.
• Operations Management: Manage front desk operations, including selling and upselling rooms, checking guest credit accounts daily, and keeping cash drawers secure and in balance.
• Procedural Adherence: Adhere to all standard operating procedures and property-specific brand standards.

The Must-Haves
• Background: Entry-level understanding of hotel operations and basic financial auditing principles.
• Experience: Proficiency with hotel systems including phone PBX, key lock, and PMS reservation systems; demonstrated ability to work independently overnight and provide front desk support; general knowledge of the surrounding area and housekeeping.
• Skills: Effective written and verbal communication in English; strong organizational skills and honesty; ability to manage pressure situations appropriately; finger dexterity for operating computer PMS systems.
• Bonus: Alignment with company values, including dedication, innovation, respect, excellence, community-focus, and a spirit of service; ability to collaborate effectively with people from diverse cultures and backgrounds; highest degree of integrity and humility, living by the Golden Rule.