Merchandise Intern

Job Description

2026 Cincinnati Open Merchandise Assistant Internship | Legends Global

The Tone:
This is a seasonal internship at Legends Global, located in Mason, OH, for the 2026 Cincinnati Open. Legends is a global leader in sports and entertainment experiences, offering clients a 360-degree service solution platform across various verticals. Its Global Merchandise division creates customized, omnichannel retail experiences, ensuring the latest trends and styles are available to fans. This role is crucial for ensuring the smooth operation of merchandise sales at the 2026 Cincinnati Open, providing fans with a unique shopping experience while offering the intern valuable insights into event operations and retail management.

The TL;DR
• Role: Internship
• Type: Seasonal
• Location: In-person, Mason, OH
• Pay: $14 hourly
• Team: Reports to full-time merchandise staff; collaborates with vendors and volunteers.
• Mission: Gain valuable experience in business, retail, and sports management by supporting merchandise operations and enhancing the guest experience for the Cincinnati Open.

What You’ll Actually Do
• Merchandise Logistics: Assist in receiving, conducting inventory processes, and organizing all merchandise for The Shop.
• Visual Merchandising: Design storefront layouts and displays to enhance visual appeal and work with consultants to apply visuals throughout the shops.
• Operational Support: Coordinate with national vendor representatives to move products into the store and assist full-time staff in running The Shop during event week.
• Team Leadership: Manage temporary staff in various areas of the merchandise operation and train volunteers for point-of-sale stations and other tasks.
• Customer Experience & Post-Event: Resolve customer service issues, inquire about customer satisfaction, and assist with post-tournament breakdown and sales.

The Must-Haves
• Background: Student interested in gaining valuable experience in business, retail, marketing, communications, or sports management.
• Experience: No specific prior experience required; demonstrated ability to work hard, hold responsibility, and commit to hands-on learning.
• Skills: Inventory management, visual merchandising, customer service, organizational skills, communication.