MBA Intern, E-commerce Business Operations

Job Description

About the Role
This is an MBA internship in 2026 with the TikTok Shop US operation team. The team aims to bring discovery, inspiration, and joy back to shopping by making TikTok the leading commerce channel for merchants, creators, and affiliates, and scaling the #TikTokMadeMeBuyIt phenomenon. You will help build an innovative, secure, and intuitive e-commerce ecosystem, providing hands-on experience and industry exposure during a 12-week program.

What You’ll Do
• Acquire and incubate merchants to support category growth.
• Discover innovative collaborative models that align with merchants’ short-term and long-term development plans, and invest platform resources effectively and efficiently.
• Solve key challenges in business growth by strong collaboration with cross-functional teams.
• Employ a consultative approach by offering strategic content, creator/affiliate/agency partner, merchandising, and logistical solutions to all clients
• Update clients on TikTok Shop product developments and new promotional opportunities

You’re a Good Fit If You
• Currently pursuing a MBA Degree
• Able to commit to working for 12 weeks during Summer Fall 2026
• Quick learner, proactive and resilient. Ability to thrive in ambiguity and adjust fast to change.
• Structured thinking, good data sense, very strong analytical skills
• Excellent communication and cross-team collaboration, skilled at moving things forward.
• Passion for business and aim for higher goals.

Bonus Qualifications
• Graduating December 2026 onwards with the intent to return to the degree program after the completion of the internship.
• Internship or full-time experience in an e-commerce marketplace business, or retail category management is a plus
• Familiarity with TikTok content ecosystem, shoppable content, and brand-creator partnerships is a plus

Role Highlights & Compensation
• The hourly rate range for this position is $38- $38.
• Interns have day one access to health insurance, life insurance, wellbeing benefits and more.
• Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year).
• Interns who are not working 100% remote may also be eligible for housing allowance.