Market Development Specialist

Job Description

Market Development Specialist | W.B. Mason

The Tone:
This is a full-time Market Development Specialist role at W.B. Mason, operating across various assigned territories. W.B. Mason is a privately owned company with over a century of history, recognized for its comprehensive delivery of workplace necessities, including food service supplies, office essentials, furniture, and janitorial products. The company prides itself on a supportive, family-like culture that values employee growth and promotes from within. This position is vital for expanding W.B. Mason’s presence by actively engaging with local businesses through outside sales. The specialist will introduce the company’s extensive offerings and demonstrate how they provide practical solutions for clients, thereby building new customer relationships and contributing to the company’s continued success in a culture that supports career development.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Across various territories

• Mission: Expand W.B. Mason’s customer base by introducing new businesses to a full range of workplace products and services.
• Tech Stack: Web tools, MasonvilleGO

What You’ll Actually Do
• Territory Exploration: Initiate your day by traveling, either on foot or by car, to thoroughly explore your assigned territory and identify local businesses with potential needs.
• Client Introduction: Proactively introduce local businesses to the comprehensive range of products and services that W.B. Mason provides for various workplace requirements.
• Needs Assessment: Engage with potential clients to deeply understand their specific needs and demonstrate how W.B. Mason’s full spectrum of workplace products and services can deliver practical and effective solutions.
• Sales Presentation: Conduct product demonstrations, share relevant web tools, develop custom pricing strategies, and guide new customers through the setup process using MasonvilleGO.
• Account Transition: Work collaboratively with W.B. Mason’s inside sales and onboarding teams to guarantee that every new account experiences a smooth transition and receives continuous support.
• Sales Meetings: Regularly attend branch sales meetings to ensure connectivity and support, utilizing available tools and team expertise to expand your market presence and advance your outside sales career.

The Must-Haves
• Background: Candidates should have foundational experience in customer service or retail sales environments.
• Experience: Demonstrated prior experience working in customer-facing roles, such as retail sales or customer service positions.
• Skills: Possesses outstanding communication abilities, including the capacity to converse, read, and write proficiently in English. Exhibits the ability to manage multiple priorities effectively and demonstrates self-motivation with the capability to work independently.