Manager In Training

Job Description

Manager Trainee | Hertz

The Tone:
This is a full-time role at Hertz. Hertz operates as a global vehicle rental company, managing the Hertz, Dollar Car Rental, and Thrifty Car Rental brands across approximately 9,700 corporate and franchisee locations worldwide, spanning North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. This Manager Trainee position is integral to developing the next generation of branch leaders, directly contributing to the achievement of location sales goals and the delivery of exceptional customer service. It offers a structured career advancement path, with the potential to reach a Branch Manager role in as little as 12-18 months, aligning with the company’s core values of safety, integrity, and driving results.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person
• Pay: $16 hourly
• Mission: This role is designed to develop a skilled professional through hands-on training in key business areas, ultimately preparing them to manage a branch location, drive sales, and ensure outstanding customer satisfaction.

What You’ll Actually Do
• Sales Contribution: Actively support the achievement of location sales goals by engaging with customers, promoting rental services, and understanding revenue-generating strategies.
• Customer Experience: Deliver excellent customer service, ensuring all interactions are professional, helpful, and contribute to customer satisfaction and loyalty.
• Operational Training: Engage in comprehensive, hands-on training covering all essential aspects of daily branch operations, including vehicle check-in/out processes and facility management.
• Business Management: Develop practical skills in finance, such as understanding daily transaction reporting and cost management, and learn fleet management practices, including vehicle allocation and maintenance schedules.
• People Leadership: Learn and practice people management, assisting with team supervision, scheduling, and fostering a productive work environment within the branch.

The Must-Haves
• Background: This is a dedicated Manager in Training role designed for individuals seeking a clear path to becoming a Branch Manager within 12 to 18 months. A High School diploma or its equivalent is a fundamental requirement for this position.
• Experience: Candidates must possess a valid driver’s license, which is essential for duties involving fleet and operations. The role also requires demonstrated strong computer skills for various administrative and operational tasks, alongside proven multitasking abilities to manage diverse responsibilities effectively.
• Skills: Excellent written communication skills are critical for clear, professional correspondence and documentation within the branch. Superior spoken communication skills are necessary for engaging effectively with customers, team members, and management. Strong proficiency in computer applications and the capability to efficiently manage multiple tasks simultaneously are also key for success in this hands-on role.