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Job Description
Internship | Allen Lund Company
The Tone:
This is an internship at Allen Lund Company, a transportation brokerage firm that started in 1976 and has grown to 43 offices. The company seeks exceptional individuals to join its challenging, team-oriented work environment. This role contributes to delivering outstanding customer service and supports the company’s commitment to the transportation industry, fostering personal growth and professional development. One half of the company’s employees have been with ALC for over 10 years, highlighting a culture of retention and growth.
The TL;DR
• Role: Internship
• Type: Part-time (3 hours per week, M-F while training, then occasional weekends)
• Location: In-person, [Location not specified]
• Pay: $15–$16 hourly
• Mission: Support logistics and administrative functions, ensuring efficient operations and maintaining strong carrier relationships within the company.
What You’ll Actually Do
• Logistics Tracking: Assist with load tracking, tracing, and ensure compliance with internal applications.
• Carrier Communications: Work towards comfort communicating with carriers by phone and potentially booking loads.
• Operations Support: Build loads, set up carriers, update call logs, and schedule pickup/delivery appointments for shipments.
• System Management: Update customer systems and internal active load information to provide critical data for shippers and carriers.
• Office & Documentation: Ensure proper documentation is sent to Carrier Resources, manage insurance certificates, and support general office duties including answering phones.
The Must-Haves
• Background: Entry-Level individual capable of supporting logistics, carrier relations, and office administration.
• Experience: Exposure to customer service principles and a willingness to learn logistics operations.
• Skills: Self-motivated, enthusiastic team player with excellent and effective communication skills. Highly organized, detail-oriented, and possesses a strong customer service orientation and work ethic. Excellent time-management skills with the ability to multitask effectively.