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Job Description
Lift Attendant |
The Tone:
This is a full-time, year-round position at [Company], located in Gatlinburg, TN. As a Lift Attendant, you will be a crucial front-line team member responsible for the safe and efficient operation of scenic chairlifts. Your role directly contributes to the positive experience and safety of every guest, ensuring they enjoy their visit from start to finish. This position requires a commitment to safety protocols and delivering excellent customer service in an outdoor environment.
The TL;DR
• Role: Full Time
• Type: Full-time, year-round day or night and weekend position
• Location: Gatlinburg, TN
• Mission: Ensure the safe and efficient operation of scenic chairlifts, providing excellent customer service to all guests.
What You’ll Actually Do
• Guest Safety: Safely load and unload guests from SkyLift Chairs, verifying secure seating and proper use of safety bars for their journey.
• Operational Control: Accurately start, stop, and adjust the speed of the chairlifts, managing guest flow and ensuring smooth operations.
• Safety Promotion: Actively promote and enforce all established safety procedures and precautions, making decisions to prioritize guests’ well-being.
• Area Maintenance: Perform routine cleaning and upkeep of terminal areas, and assist with other maintenance tasks as required to maintain a safe and orderly environment.
• Guest Support: Provide helpful resort information, address guest inquiries, and resolve issues promptly, enhancing their overall experience.
The Must-Haves
• Background: Must possess a high school diploma or general education degree (GED) and be a minimum of 18 years old.
• Experience: Demonstrated ability to adhere to a flexible schedule including days, evenings, weekends, and holidays. Must also have reliable transportation.
• Skills: Competence in all Evac procedures as acquired through required trainings. Strict adherence to all policies and procedures outlined in the GSLP Handbook and all safety protocols.
• Bonus: Enjoyment of working outdoors in various weather conditions and a passion for customer service and interacting positively with guests. Previous experience in chairlift operations is also a plus.