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Job Description
Junior Pet Stylist in Grooming | Petco
The Tone:
This is an early career role at Petco, a company with over 1,500 stores across the U.S., Mexico, and Puerto Rico, dedicated to helping pets live their best lives. Petco is where pets and pet people go for everything from essential supplies to expert services, believing in the universal truths of pet parenthood. This Junior Pet Stylist role is an entry point into Petco’s industry-leading grooming program, offering hands-on training and setting the foundation for a fulfilling career path. You will learn fundamental grooming tasks, prioritize the comfort and safety of pets, and deliver optimal customer service, making a real difference in the lives of pets and their parents.
The TL;DR
• Role: Early Career
• Location: In-store, various locations across U.S., Mexico, and Puerto Rico
• Team: Grooming Salon Team, under the guidance of seasoned groomers
• Mission: To learn fundamental grooming tasks, prioritize pet safety and well-being, and deliver optimal customer service to pet parents.
What You’ll Actually Do
• Master Grooming Fundamentals: Participate in a ten-week training program to learn and perform limited grooming services, including bathing, drying, nail trimming, brushing, ear cleaning, and gland cleaning, under the close supervision of experienced groomers.
• Prioritize Pet Well-being: Ensure the absolute well-being and safety of every animal in the salon at all times, handling pets of all sizes and temperaments with care and empathy.
• Deliver Exceptional Service: Interact professionally and effectively with pet parents, providing optimal customer service, addressing grooming-related inquiries, and ensuring timely resolution.
• Uphold Salon Hygiene: Maintain a clean and safe grooming area and salon by disinfecting and sanitizing grooming tools and equipment, and performing daily and weekly cleaning duties as assigned.
• Manage Operations & Compliance: Schedule grooming appointments, manage paperwork, maintain accurate grooming records, and adhere to Petco’s grooming policies and standards.
The Must-Haves
• Background: Early Career. A genuine passion for animals and a strong desire to pursue a career in pet grooming, with a basic understanding of dog breeds, behavior, and common grooming practices. A high-school diploma or GED is preferred.
• Experience: 0-1 year of animal related experience, such as shelter volunteering or pet sitting.
• Skills:
1. Pet Handling: Capable of handling pets of all sizes and temperaments with care and empathy.
2. Communication: Effective verbal and written communication skills for interactions with pet parents and team members.
3. Dog Knowledge: Basic understanding of dog breeds, behavior, and common grooming practices.
• Bonus: Prior grooming salon assistance; availability to work weekends, evenings, and holidays as required by the Pet Care Center’s grooming schedule.