Candidate
Employer
Junior Marketing Specialist
Are you applying to the internship?
Job Description
Junior Marketing Specialist | Serco Inc.
The Tone:
This is an early career role at Serco, supporting the My Service Benefits (MSB) program which delivers vital information to military personnel and their families. Serco helps government clients provide essential services more efficiently across Defense, Citizen Services, and Transportation sectors. This position is crucial for educating service members on their benefits, empowering them to make informed decisions that impact their well-being and future.
The TL;DR
• Role: Early Career
• Type: Full-time
• Mission: To educate and assist military personnel and their families with comprehensive military benefits information through direct presentations, outreach, and ongoing support.
• Tech Stack: MS Teams, Asana, online financial planning calculators, new applications and technologies.
What You’ll Actually Do
• Represent: Represent the My Service Benefits (MSB) program at various venues, conferences, training events, and other awareness opportunities.
• Present: Deliver information on MyArmyBenefits and MyAirForceBenefits to audiences ranging from 10 to over 200 participants, including service members of all ranks and VIPs.
• Educate: Serve as the knowledge resource on military benefits and retirement, including specific Army benefits, retired pay calculation, and Survivor Benefit Plan estimates.
• Support: Assist Soldiers, Airmen, Guardians, and their families with benefit calculations and provide training to Retirement Services Officers on website features.
• Strategize: Conduct outreach to military commands to create new briefing and event opportunities, provide input for social media content, and offer feedback on website user experience.
The Must-Haves
• Background: Bachelor’s degree from an accredited college or university in Marketing, Communications, Advertising/Public Relations, Journalism, Business, English, or a related field; early career level.
• Experience: 1 year of experience providing presentations to various military audiences, including large groups of over 200 participants.
• Skills: Public speaking and presentation delivery, comprehensive knowledge of military benefits and retirement specifics (or capacity for rapid learning), outreach and relationship building, technical aptitude for online collaboration tools and application testing, U.S. Citizenship, ability to obtain NACI clearance, and travel capability up to 50%.
