Job Description

IT Intern

Reference #: 477

If you need assistance with the application process, please notify IB Abel’s Human Resources Department. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

About IB Abel

With a remarkable 110-year history, IB Abel stands as a testament to its adaptability, forward-thinking leadership, unwavering commitment to safety, and stellar service and project delivery process.

Our operation is guided by a strong set of core values:

• Responsible
• Integrity
• Results-Oriented
• Ownership
• Professional

These values are intentionally woven into all company communications, meetings, and strategic planning. We utilize the EOS model (Entrepreneurial Operating System) to provide clear structure and focus across all levels of the company, ensuring alignment with our shared goals.

IB Abel is deeply committed to fostering team member growth through ample learning and career development opportunities, including our Associate’s Program in Project Management, Estimating, and Accounting, and our rapidly expanding Learning Management System.

The Opportunity: IT Intern

IB Abel is dedicated to leveraging technology to drive innovation, enhance productivity, and deliver exceptional service to our customers. As part of our commitment to nurturing future talent, we are offering an exciting opportunity for an IT Intern to join our dynamic team!

Location & Travel

• Office Assignment: This is an On-Site Position at our York Office.
• Travel: Occasional travel may be required to other offices, yard locations, training events, offsite meetings, and customer facilities as necessary.

Key Responsibilities

As an IT Intern, you will play a crucial role in supporting our IT operations, focusing on user support, system maintenance, and project assistance. Your responsibilities will include:

• Technical Support:
  • Assisting in providing technical support to end-users.
  • Troubleshooting hardware and software issues, and resolving technical problems efficiently.
  • Responding to help desk tickets, phone calls, and emails in a timely and professional manner.
• System & Hardware Management:
  • Installing, configuring, and maintaining computer systems, peripherals, and software applications.
  • Assisting with asset and inventory management.
  • Performing new hardware configuration and deployment (e.g., Laptops, Tablets, Mobile Phones).
• System Administration Support:
  • Supporting system administration tasks, including user account management, access control, and system configurations.
• Project Collaboration & Documentation:
  • Collaborating with IT team members on project initiatives, such as system deployments, upgrades, and migrations.
  • Assisting in gathering requirements, conducting research, and preparing documentation for IT projects.
  • Contributing to project tasks, testing, and quality assurance activities as needed.
  • Maintaining accurate and up-to-date documentation of IT systems, configurations, and procedures.
• IT Security Assistance:
  • Assisting in implementing and maintaining IT security measures, policies, and procedures.
  • Participating in security audits, vulnerability assessments, and incident response activities.
  • Promoting awareness of cybersecurity best practices among end-users.

Who We’re Looking For

We are seeking an enthusiastic and proactive individual who meets the following criteria:

• Education: Currently enrolled in a technical or bachelor’s degree program in Computer Science, Information Technology, or a related field.
• Passion for IT: Strong interest in pursuing a career in information technology, coupled with a passion for learning and professional development.
• Technical Foundation: Basic understanding of computer hardware, operating systems, networking concepts, and software applications.
• Problem-Solving: Excellent problem-solving skills, keen attention to detail, and the ability to follow instructions accurately.
• Communication & Teamwork: Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
• Preferred Skills: Familiarity with Microsoft Office suite (Word, Excel, PowerPoint) and basic IT tools is preferred.
• Attitude: Possesses a “can-do” attitude, strong work ethic, and the ability to collaborate effectively with various teams and meet strict deadlines.

Why Choose IB Abel?

Joining IB Abel means stepping into a supportive and dynamic environment where your contributions are valued:

• Culture of Growth: Benefit from a company where many leaders started in entry-level field roles and advanced within the company, demonstrating clear paths for progression.
• Flexibility & Autonomy: We empower our team members to succeed without micromanagement, fostering a sense of ownership.
• Competitive Compensation: Enjoy a competitive salary package.
• Stability & Variety: Work for a multi-generational, family-oriented business on diverse, fast-paced projects, free from the typical stresses of a large corporate structure.
• Collaboration: Thrive in a true team environment where we work together to solve challenges and celebrate shared successes.

Step Into a Career That Powers the Future!

Equal Opportunity Employer Statement

IB Abel is an equal opportunity employer. All qualified applicants are encouraged to apply.

It is the policy of I.B. Abel Inc. to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities.