Incentive Programs Analyst – Contract Management

Job Description

Incentive Programs Analyst | Confidential Employer

The Tone:
This is a full-time role at Confidential Employer, located in Carlsbad, CA or Atlanta, GA. Fluidra develops innovative products, services, and IoT solutions for the global residential, commercial, and wellness pool markets. This role is crucial for administering, maintaining, and organizing customer incentive contracts, ensuring compliance and evaluating performance in partnership with sales and finance to align with business objectives. The position plays a key role in analyzing contract data to support promotional planning, marketing strategies, and field sales initiatives.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hybrid, Carlsbad, CA or Atlanta, GA
• Pay: $75000–$90000 yearly
• Team: Partners with cross-functional teams including sales and finance
• Mission: To administer, maintain, and analyze customer incentive contracts to ensure accuracy, compliance, and alignment with business objectives.
• Tech Stack: Oracle, Salesforce, Power BI, Tableau, Excel

What You’ll Actually Do
• Administration: Administer, maintain, and organize customer incentive contracts within contract management systems.
• Monitoring & Recommendations: Monitor contract expiration dates, renewal schedules, and provide performance-based renewal recommendations to alert and inform the Sales team’s decisions.
• Data Analysis & Reporting: Analyze contract performance data and provide recurring and ad hoc reporting to support promotional planning, sales initiatives, and marketing strategies.
• Compliance & Auditing: Audit contract data and system records to ensure integrity, consistency, and compliance, enforcing controls for dealer incentive payments.
• Data Processing & Reconciliation: Run the monthly cycle of 3rd-party distributor file uploads into Oracle and resolve corrections reconciliation for unknown-account transactions.

The Must-Haves
• Background: Bachelor’s degree in Business, Finance, Analytics, Economics, or a related field, or equivalent professional experience.
• Experience: 4+ years experience managing customer contracts, channel incentive programs, or rebate and loyalty programs, with demonstrated proficiency in contract management, CLM, or CIM systems.
• Skills: Salesforce fluency (account research, custom report building), Oracle or comparable ERP experience (data upload, account configuration), Advanced Excel skills (pivot tables, XLOOKUP, Power Query), and direct hands-on contract performance work (ROI tracking, renewal governance, compliance validation).
• Bonus: Power BI or Tableau literacy, pool equipment, industrial distribution, or building products channel experience, prior exposure to loyalty or rebate program economics, or experience with SOP development and process documentation.